Centre Manager

**Position Summary**:
The Mathnasium Lead Instructor is responsible for leading the instructional floor, directing Instructors to ensure all students receive appropriate attention, coaching Instructors on how to improve their instructional abilities and their use of the Mathnasium method, as well as, provide exceptional instruction to students. Lead Instructors are capable of effectively balancing leadership and instructional responsibilities. The Lead Instructor is committed to providing exceptional customer service through an expert approach that is personal and prescriptive, ensuring students are making progress on their binder work, attending to each individual student’s needs, and coaching Instructors on how to develop an expert approach. They build students confidence and self-esteem. Additionally, the Lead Instructor builds Instructors confidence and self-esteem through successful coaching interaction. The Lead Instructors are the instructional floor leaders of the Mathnasium centre team and are responsible for the successful facilitation of team teaching.

**Cetnre Manager Role**:

- Leadership:

- Lead the instructional floor by facilitating the Team Teaching environment.
- Lead Instructors throughout the workday to ensure all students receive proper attention.
- Manage the centre environment and resolve escalated student progress and behavioral issues.
- Take accountability of and ensure students are progressing through their session’s workout plan and Mathnasium Hour.
- Take accountability of the formal check-in and check-out process ensuring all students get situated appropriately when entering the centre by setting session goals.
- Take accountability of all students completing reflective learning by reflecting on session goals during the checked-out process.
- Coach and motivate Instructors to become better Instructors and help them master how to use the Mathnasium Method to help students learn maths.
- Instruction:

- Teach through Mathnasium methodology and terminology, using prescribed teaching practices.
- Ensure Instructors are delivering instruction using the Mathnasium Method, terminology, and methodology.
- Interact with and motivate students during the instructional session.
- Evaluate and document student progress.
- Communicate student needs to the superiors.
- Assist in non-teaching tasks, which may include cleaning, administrative assistance, curriculum preparation, or other duties as assigned.

**Centre Manager Characteristics**:
*In addition to characteristics of an excellent Mathnasium Instructor, Mathnasium Lead Instructors possess the following:
Instructional Floor Facilitators:Lead Instructors must be able to effectively facilitate Mathnasium’s Team-Teaching environment on the instructional floor. Lead Instructors must keep awareness of the instructional floor at all times and direct Instructors to assist students needing attention.

Leaders:Lead Instructors must be leaders who can motivate and inspire others to achieve top performance through positive reinforcement and helpful coaching. Lead Instructors must be able to create strong relationships with centre staff in order to be effective at leading and coaching. Lead Instructors must be role models on using the Mathnasium Method in providing instruction for students.

Supportive:Lead Instructors must be a role model and a resource for Instructors to be successful. Lead Instructors must make themselves available to assist and coach subordinates to develop their talent and alleviate any mathematical or behavioral issues.

Accountable:Lead Instructors must be accountable for students’ session workout plan progress. Lead Instructors must remove learning and/or behavioral obstacles impacting a students’ ability to make progress towards their session’s workout plan. Lead Instructors must make good judgements in difficult situations and be able to resolve student conflicts. Lead Instructors must be passionate in providing maths education and making a difference in student learning.

**Centre Manager Tasks Performed**:

- Be a role model for Instructors in how to teach using the Mathnasium Method
- Facilitate a Team-Teaching environment
- Ensure Instructors are monitoring students’ progress throughout the Mathnasium Hour
- Demonstrate good judgement (such as directing Instructors) in stressful situations (such as multiple students in need of attention)
- Effectively manage the instructional floor by leading Instructors in teaching and assisting all students throughout their respective Mathnasium Hour
- Balance instructional responsibilities with team facilitation responsibilities to ensure the instructional floor is working at the highest efficiency
- Resolve student progress issues escalated by Instructors
- Ensure every student is properly checked-in by having appropriate work assigned to them
- Coach Instructors on teaching the Mathnasium way with instructional icons and rules of engagement
- Work with Instructors to ensure chi