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Customer Care Consultant

3 weeks ago

North Sydney, Australia Zurich Gruppe Deutschland Full time

**About us**:
Let us help you grow your career

At Zurich, we are passionate about cultivating new talent Our culture is designed to inspire and involve you at every stage of your career.
- **Zurich is committed to developing a sustainable workforce - we support employees to explore opportunities that will enhance their talents**:

- **We created a ‘Customer Academy’, to help people learn new skills through a range of topics**:

- **Our award-winning Female Leadership, Aspiring Leaders and Manager Excellence Programs all help grow our talented employees.**

We are committed to help you thrive as you share your ideas, initiatives, and energy. You will have the chance to work with global, diverse, and inclusive teams as you develop valuable skills, explore your passions, and make a positive impact beyond your role.

With Zurich, your journey starts here

**About the role**:
A fantastic opportunity exists to join Zurich’s Life Insurance & Investments Division as a Customer Care Consultant This is a great foundation role into Zurich that provides excellent training and the support of a great team

You will provide exceptional service to our customers and advisers through inbound calls where you will assist with queries ranging from general policy information, processing requests, and maintaining details for existing Life Insurance policies.

If you are ready to launch your corporate career this will be the ideal role

**Important to your success**:

- Strong customer service experience
- Excellent verbal and written communication skills
- High level of organisation and attention to detail
- Great initiative and ability to prioritise tasks

**Zurich is here to support you**:
As a leader in the insurance industry, we embrace the development needs of our employees to ensure they can achieve success and thrive in the workplace.

To empower you to be your best, we will offer you:

- Competitive remuneration and an excellent bonus
- Study Assistance - to support employees by encouraging studies
- Access to an award-winning learning platform that provides online training