Flexible Load Operations Lead

Join the change. Electrify your future

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us.

Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning.

Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career.

Join the change. Electrify your future.

About the role

The Virtual Power Plant (VPP) operations team is responsible for managing and growing AGL’s multi-asset Virtual Power Plant.

AGL’s VPP incorporates a variety of assets, from hot water and batteries in homes through to backup generators at major commercial & industrial customers as well as larger distribution-scale batteries. We developed a technology to dynamically manage customers’ electric hot water systems through smart meters to support grid stability, increase consumption of abundant solar energy in the middle of the day, and lower energy costs for consumers.

In this role, you will be responsible for owning the end-to-end operations of AGL’s Hot Water Orchestration Program, working autonomously with a range of business development, engineering, market operations, and development teams to maintain & grow AGL’s complex Flexible Load capability.

We are also open to 6 month or 12 month secondments into this position.

Key responsibilities
- Own, maintain and improve the operational handbook describing all core processes required for the running of the HWO program and manage stakeholder buy-in and compliance.
- Own and maintain a set of orchestration schedules for all customers in the HWO program that comply with AGL’s commitments to distributors and customers, and optimise these for commercial value to customers and AGL.
- Coordinate a wide range of cross-functional stakeholders, both externally through Metering Companies and Networs, and internallyin AGL Customer Markets, AGL Energy Markets & Development.
- Identify opportunities for improvement in hot water orchestration processes including automation and operational efficiencies.
- Decide on the seasonal, and intra-day hot water operational actions based on an agreed operational strategy and in consultation with relevant stakeholders including AGL Trading & VPP Dispatch.
- Monitor performance of assets, trouble-shoot issues that arise, and report on compliance and performance.
- Lead expansion of the HWO program including pilot programs in new jurisdictions.

About you

You will have demonstrated experience working in an operations setting within a Project / Program Management, Engineering, operations or similar role. Your ability to engage a wide audience of stakeholders ranging from internal employees to external parties eg. distributors, while keeping the commercial needs of the business at the forefront of your mind will set you up for success in this role.
- Knowledge of the energy industry, and passion for Consumer Energy Resources
- Exposure to project management principles (eg. Lean Six Sigma).
- Experience with data analysis tools such as Excel and an understanding of Power BI, SQL, Tableau etc or a strong willingness to learn.
- Strong attention to detail.
- Ability to work autonomously in an innovative and evolving area.
- Well-developed problem-solving skills with a willingness to be curious and get into the details.
- Relevant tertiary qualifications are highly regarded.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:
AGL is proud to be a WORK180 Endorsed Employer for All Women.
- Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary._
- AGL Privacy Policy_
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Location

Docklands VIC 3008

Job Family Group

Engineering