Ict Business Systems Officer

2 weeks ago

Ballarat, Australia HAYS Full time

ICT Business Systems / ICT Applications / System Support Service / IT Audit / Permanent Role / Hybrid Working

**Your new company**
Hays Geelong are currently partnered with a large public sector organisation located in Ballarat, Victoria.
We are seeking to appoint **ICT Business System Officer on permanent full-time opportunity with Hybrid working**.

**Your new role**

**Key Deliverables**:

- Provide technical advice and support to other teams and stakeholders in relation to company’s Business System activities.
- Monitor, manage, support, and maintain a roadmap for each business system.
- Support the implementation, development and maintenance of company’s Business Systems and related data.
- Perform business system monitoring and analysis, performance tuning, troubleshooting, and escalating issues, including proactive problem resolution and complex problem analysis as necessary to maintain system performance to meet user demand.
- Act as the initial contact point between ICT and operational areas on Business Systems issues and processes.
- Identify, document, and publish knowledgebase articles addressing common issues.
- Build and maintain strong relationships with internal customers and stakeholders.
- Work closely with third party support organisations and manage the life cycle of any associated support contracts
- Maintain security, integrity, and privacy of company's business systems and infrastructure.
- Assistance in ICT audit and risk activities as required.
- Availability to work outside of regular working hours as part of a 24x7 support roster.
- Other duties as directed

**What you'll need to succeed**
To be considered for this role, you will have:

- Demonstrated experience in supporting, maintaining, and developing business systems
- ITIL Foundation certification or above will be highly regarded.
- Demonstrated experience in data integration, solutions analysis/design, business analytics, predictive analytics, and experimental/innovative business solution development
- Exceptional records management skills, financial management, stakeholder engagement, continuous improvement, and people motivational skills.
- Strong key stakeholder management skills.

**What you'll get in return**
This role offers you
**Competitive Annual Salary up to $100K + Super with Hybrid working / Flexible working arrangements**

**What you need to do now**

For further information about this role, please contact:
Gaurav Bikhchandani

Ph: 03 5226 8003

**LHS 297508** #2742677

  • Ict Business Systems Specialist

    3 days ago

    Ballarat, Australia City of Ballarat Full time

    **12 Months Fix Term Maternity Leave backfill.**: - **Full-time role in a hybrid work environment (3 days in Ballarat office)**: - **Band 6 Salary from $88,829 to $98,566 per annum, plus superannuation - Monthly RDO.** **About you** To be successful in this role you will be able to demonstrate a strong technical approach to utilising ITIL methodology to...

  • ICT Governance Officer

    2 weeks ago

    Ballarat, Victoria, Australia City of Ballarat Full time $60,000 - $90,000 per year

    The Information Services department is seeking an experienced and enthusiastic 'ICT Governance Officer' to join our team on a part-time ongoing basis.This role will suit someone with strong administrative skills who can support and provide advice through effective communication and collaboration with stakeholders.The ICT Governance Officer holds multiple...

  • Ict Customer Support Officer

    1 week ago

    Ballarat, Australia City of Ballarat Full time

    **Permanent Position - Hybrid Working role****: - **Career progression and development opportunities**: - **Band 4 Salary range from $73,961 - $78,771.75, plus superannuation with a monthly RDO** **Position Objectives** The ICT Customer Support Officer is responsible for a number of outcomes - Provides proven technical experience and strategic insights...

  • Ict Service Desk Coordinator

    5 days ago

    Ballarat, Australia HAYS Full time

    ICT Service Desk Coordinator | ITIL | Azure | O365 | Server Virtualisation | Permanent Role | Ararat, VIC **Your new company** Hays Technology is currently partnered with a privately owned designer and manufacturer to recruit an **ICT Service Desk Coordinator** for a **permanent role.** **Based in Ararat**, this company specialises in customised electrical...

  • Ict Operational Support Technician

    1 week ago

    Ballarat, Australia Central Highlands Water Full time

    **ICT Operational Support Technician** **Classification **Level, Central Highlands Water Enterprise Agreement **Team, unit **ICT Service Delivery **Division **ICT & Digital **Work location **Learmonth Road, Ballarat **Employment type **Full-Time Fixed-Term, -months **Position reports to **ICT Service Delivery Team Leader **Direct reports **Nil **Our...

  • Ict Operational Support Technician

    1 week ago

    Ballarat, Victoria, Australia Central Highlands Water Full time

    **ICT Operational Support Technician****Classification **Level, Central Highlands Water Enterprise Agreement**Team, unit **ICT Service Delivery**Division **ICT & Digital**Work location **Learmonth Road, Ballarat**Employment type **Full-Time Fixed-Term, -months**Position reports to **ICT Service Delivery Team Leader**Direct reports **Nil**Our Values**Our...

  • Chief ICT Infrastructure Project Officer

    6 days ago

    Ballarat, Victoria, Australia beBeeInfrastructure Full time $90,000 - $120,000

    ICT Infrastructure Project LeadThis is an opportunity to oversee the redevelopment phase and other capital infrastructure works, specifically the ICT technical delivery component of the building works.The role will involve working closely with key stakeholders across Grampians Health to define, scope, cost, quality, schedules, risk, and benefits aligned to...

  • Ict Customer Support Officer

    5 days ago

    Ballarat, Australia JK Personnel Full time

    Extensive paid training - Hybrid work from home and within a positive and supportive team at the Wendour - Opportunity to commence a career within customer service and telecommunication **ICT Customer Support Officer** **The Company**: JK's Client is one of the world's largest IT service companies whose vision is to help the businesses they partner with to...

  • Ict Spatial Systems Officer

    3 days ago

    Ballarat, Australia City of Ballarat Full time

    **Full time Permanent position****: - **Band 5 salary range from $74,484 to $85,025****: - **Monthly RDO*** Join the City of Ballarat in making a real difference to the lives within our community. Working for City of Ballarat you will be part of a team that values honesty, transparency and accounting in everything we do. We believe in the importance of...

  • Ict Infrastructure Program Manager

    1 week ago

    Ballarat, Victoria, Australia Ballarat Health Services Full time

    **ICT Infrastructure Program Manager****Information Technology****Full time - fixed term (5 Years)****80 hours per fortnight including monthly ADO and 5 weeks annual leave****The Company**Launch is excited to be working exclusively with Grampians Health, a company leading the way across regional health care. With 21 campuses and sites employing over 7,000...