Event Operations Supervisor

Location: Melbourne | CBD

Job type: Casual / Ongoing

Organisation: Fed Square

**Salary**: Salary not specified

Occupation: Arts and Sports

Reference: VG/EOSCASUAL5

We have an exciting and dynamic program of events to deliver at Fed Square and we are growing our Casual Team of Event Operations Supervisors This is a great opportunity to deliver all aspects of on-ground event operations at Fed Square and to join a genuinely supportive & collaborative team culture. Working within the vibrant precinct of Federation Square it will never feel like just an ordinary workplace. Employees are surrounded by the creative mix of cultural attractions, world-class events, tourism, & an exceptional array of restaurants, bars, & specialty stores. Federation Square is ranked within the top 10 best public squares in the world & hosts up to 2000 events & activations per year. As a member of our team you'll receive discounts to selected bars; restaurants within Fed Square, health; well-being offerings; enjoy an architecturally designed office space.

**The Role**

Make Anything Happen Be part of a team of a handpicked few that have the honour of bringing Fed Square to life each day. With Melbourne on your doorstep, there are boundless possibilities to create, contribute & put your stamp on it at Fed Square. We have an exciting & dynamic program of events to deliver at Fed Square & we are growing our Casual Team of Event Operations Supervisors This is a great opportunity to deliver all aspects of on-ground event operations at Fed Square & to join a genuinely supportive & collaborative team culture.

**Key Responsibilities & Accountabilities**
- Supervise the delivery of events & facilitate the bump in, event & bump out of phases
- Onsite venue management
- Liaison with site contractors & relevant tenants
- Ensure event briefs are followed & troubleshoot like a boss
- Welcome clients to Fed Square & act as the main point of contact onsite for all stakeholders
- Represent Fed Square & be a primary point of engagement with the general public & event attendees
- Confident 'go-between' for special guests onsite & assist in implementing protocol delivery with senior management
- Management of events inventory (cloths, furniture, signage, hazard prevention equipment, electrical infrastructure etc)
- Support security, cleaning & facilities services as required on weekend & after hours
- Proactively maintain knowledge around Fed Square's policies & procedures, with particular emphasis on risk management & occupational health & safety
- Integral role in implementing Fed Square's public facing COVID plan
- Liaison with special authorities as required
- Work independently with confidence, any time of day or night, in all weather conditions, often making important decisions out of hours

**Requirements**:

- This is a casual, rostered role with requirements to work outside normal business hours & on weekends - Most shifts will be worked between 7pm-12am & 12am-8am
- Perform first-aid & be a key player in emergency management procedures
- Manoeuvre plant equipment, manual labour & some heavy lifting involved
- Impeccable customer service mindset required
- You will likely be managing multiple events at one time
- Uniform will be provided & must be worn on all shifts

**Your Skills & Experience**
- Logistics & co-ordination skills in a complex (multi event) environment
- High level of customer service
- Solutions-focused approach
- Ability to operate autonomously & as part of an integrated team

**Education & Qualifications**
- Appropriate tertiary qualification or equivalent industry-related experience
- Forklift license, Traffic Control Certification, First Aid Level 1&2 & Worksafe - Construction induction card (desirable)
- Current Working With Children Check