Area Manager

**About us**:
Treehouse Innovative Families provides comprehensive therapeutic care, support, and services to individuals in our residential care program and NDIS participants. We create opportunities for individuals in our care to thrive and lead meaningful lives. Treehouse provide a holistic, team-based approach whereby we address each individual’s unique needs. Fostering a nurturing and healing environment enabling healthy attachments to be formed, we tailor our support to the specific goals, strengths, and challenges of each participant.

We model safe, predictable and consistent relationships while assisting individuals to form meaningful connections with others. Our collaborative efforts provide the skills, resources and opportunities individuals need to enhance their present and future selves to experience a purposeful life, connected to the wider community.

**The role**

Treehouse is seeking a dedicated and experienced Area Manager in our Out of Home Care division to oversee the management and operation of multiple houses within our region. Reporting directly to the OOHC Operations Manager, the Area Manager will support and supervise up to seven House Supervisors, ensuring they deliver the highest quality care to the young people under our care. This role requires a compassionate and experienced leader committed to making a positive impact on the lives of young people.

**Key Responsibilities**:

- Ensure the case management system is up-to-date and complies with Treehouse policy and procedures.
- Attend external stakeholder meetings, including regular case management meetings.
- Assist Human Resources and the General Manager in conducting employee-related child protection investigations, if required.
- Ensure reporting of notifiable events is consistent with Treehouse policies and procedures.
- Review all critical incident and fortnightly reports before external delivery.
- Oversee the onboarding process for House Supervisors in your region.
- Provide formal and informal supervision for House Supervisors.
- Conduct interim and annual reviews for supervised staff.
- Manage staff performance, ensuring regular feedback and development opportunities.
- Coordinate and document regular team meetings with House Supervisors and their program team.
- Assist with rostering and covering emergency shifts, including travel to the location or liaising with external staffing agencies.
- Prepare Area Manager monthly reports within the required timeframe.
- Monitor budgets and expenditure regularly, ensuring maintenance within budgetary constraints.
- Ensure documentation complies with Standards, including the NSW Child Safe Standards.
- Be available to take on responsibilities of being on call to support on a regular basis.
- Ensure all residential houses adhere to work health and safety standards.

**Key Requirements**:

- Minimum of five years' experience in residential care.
- Minimum of three years' experience in a management role.
- Valid NSW Paid Working with Children Check and National Police Check or being willing and eligible to obtain one prior to commencement.
- Consent to be added to the Residential Care Workers Register
- Valid first aid certificate or willing to obtain within 1 month.
- Covid Vaccination Certificate
- Valid Australian Drivers Licence

**Why work for Treehouse Innovative Families?**
- Car included in the pay package
- Attractive award remuneration plus penalties and 11.5% superannuation.
- Birthday day off.
- Paid Parental Leave.
- Full access to an internal learning and development officer and a modern training platform, including free training opportunities such as Therapeutic Crisis Intervention, P.A.R.T., and Mental Health First Aid.
- Access for you and your family to our wellness platform, SONDER.
- Generous annual personal wellbeing budget.
- Fantastic wellbeing initiatives, including in person team events, RUOK Day, and Steptember.
- The opportunity to be part of a diverse and passionate team that feels like a family, working in a challenging role and making a real impact on the lives of young people.

**How to apply