Customer Service Coordinator

2 weeks ago

Canberra, Australia UniLodge Full time

Casual Opportunity
- Grow your Career with UniLodge

UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business.

We are ambitious, progressive, and passionate about our mission. Across our workforce we have built an enviable culture of
**_trust_**:

- , _
**_engagement_**:

- , _
**_collaboration_**, and
**_fun_**. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression, rewards & recognition, mental health & wellbeing programs, Employee Assistance Program (EAP), and the list goes on.

**What your day will involve**

As the Customer Service Coordinator, you will be the person our residents rely on to assist with daily enquiries and other front desk transactions. You'll know the local area like the back of your hand, offering local insights, and assisting to keep residents informed of upcoming events at the property. Resident safety and well-being are important to us, and you will play a key role in assisting to monitor, report and escalate concerns as required.

There is an element of administration in this role which requires our front desk team to maintain accurate student data on our property management system (StarRez). You may also assist with conducting room inspections and provide general administrative support as needed.

**What we need from you**

We are seeking Customer Service Coordinators to work on a casual basis and be the face of our company, work with our residents and be part of a vibrant, proactive and fun team. We are looking for fun and enthusiastic team players who love to interact with people from diverse backgrounds. Ideally, you will have experience in customer service and/or reception and will be motivated for a career at UniLodge. Hours will vary and include some evening and weekend work. You will also be working across UC accommodation locations (on and off campus).

We are open to training team members with
**_no experience_**, provided you are eager to learn the UniLodge way. Some of your essential skills include strong written and verbal communication skills, good attention to detail, solid computer skills and a “we care” attitude.

**Our mandatory requirements include**:

- National Police Check (completed within last 3 months)
- Working with Children’s Check
- Unrestricted work rights in Australia and New Zealand
- First Aid/CPR Qualification

**How to Apply**

If this sounds like you, we would love to hear from you. Click ‘Apply’ and follow the prompts.

  • Customer Service Coordinator

    3 weeks ago

    Canberra, Australia UniLodge Australia Pty Full time

    UniLodge @ ANU is looking for a Customer Service Coordinator to come onboard 22nd September, 2025 - Work across the ANU, Canberra ACT! - Genuine career opportunities for those with ambitions to grow - Casual role available What role will you play We’re seeking a passionate customer focused professional to join our team as a Customer Service...

  • Customer Service Coordinator

    2 hours ago

    Canberra, Australia UniLodge Full time

    Full Time opportunity - Grow your Career with UniLodge UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business. We are ambitious, progressive, and passionate about our...

  • Service Coordinator

    2 hours ago

    Canberra, Australia Kone Full time

    Great benefits and remuneration - Base + 12.5% superannuation & bonus - Work with industry - leading products and technology - Join a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital...

  • ▷ Only 24h Left! Customer Service Coordinator

    4 weeks ago

    Canberra, Australia UniLodge Australia Pty Full time

    UniLodge @ ANU is looking for a Customer Service Coordinator to come onboard 19th August, 2025 - Work across the ANU, Canberra ACT! - Genuine career opportunities for those with ambitions to grow 19th August, 2025 - Work across the ANU, Canberra ACT! - Genuine career opportunities for those with ambitions to grow - Casual role available What role will...

  • Service Coordinator

    4 days ago

    Canberra, Australia Mercy Health Full time

    ABOUT THE ROLE: - We are currently looking for an experienced Service Coordinator to work in either our Cairns or ACT Regional Office to assist both sites with scheduling and support of the direct care staff. - Working closely with a team of care advisors, referral agencies and service providers, our Service Coordinators are responsible for coordinating the...

  • Customer Service Construction

    4 days ago

    Canberra, Australia Roc Consulting Full time

    JOIN A WELL KNOWN AUSSIE CONSTRUCTION HIRE COMPANY - CONFIRMED CAREER / PAY PROGRESSION - FLEXIBLE WORK/LIFE BALANCE & CAPTAIN OF INDUSTRY **COMPANY**: This business has their Australian head office located in Canberra, they provide transport solutions for the machinery, boats and private equipment sectors. Known for their flexible and heavy team-oriented...

  • Resident Services Coordinator

    4 days ago

    Canberra, Australia LDK Healthcare Full time

    LDK Greenway Views are looking for a Resident Services Coordinator to join our team. Working alongside the Resident Services Manager this exciting role provides services to residents since the support for new residents or respites in the move-in process, ensuring a high standard of service and supporting the activities or the concierge service at Greenway...

  • Customer Service Manager

    4 weeks ago

    Canberra, Australia ClearCompany Full time

    Customer Service Specialist Are you customer-obsessed with a passion for delivering exceptional service? We’re looking for a Customer Service Specialist to join the team, ensuring outstanding experiences for our clients in a fast-paced retail and online environment. Overview As a Customer Service Specialist you will be responsible for overseeing all...

  • Venue Services Coordinator

    3 weeks ago

    Canberra, Australia Geoscience Australia Full time

    Overview Position: Organisation Unit: Location: Package: Closing: Role purpose The Venue Services team is responsible for the administration of booked activities across the National Museum of Australia’s venues. The team manages the Museum’s booking platforms, Artifax and Bookings Canberra Excursion, to ensure all booking activity is captured and...

  • Service Delivery Coordinator

    1 week ago

    Canberra, Australia Downer Group Full time

    Excellent opportunity to join Downer’s team at the Australian National University (ANU). - Long term contract - 2046 - job security! - Job hours 7.6hrs per day with flexible start & finish times - **Positive team **environment with a focus on your ongoing learning and development Our Social Infrastructure and Citizen Services team has an opportunity for...