Supply Chain Operations Coordinator

**About Sleeping Duck**

Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house.

Ground-breaking, engineer lead, in-house product design. Real sleep science. Transparency. Honesty. Value. And a commitment to passionate, exemplary customer connection, service and support. We are a multi award winning product company that is reinventing the way Australian's improve their sleep quality through better and more accessible high quality bedroom products.

Our team is exceptionally driven. We are led closely by our very experienced founders and foster a strong inclusive culture. We are unified in our vision for reinventing the sleep product space to make better sleep accessible for everyone, no matter who you are. It is an exciting place to work because everyone at sleeping duck wants to do exceptional things.

We do almost everything in house which gives us a rare sense of unity of purpose in our vision to make better products and experiences for our customers. Our 60+ person team is very passionate, and includes Product Development, Story and Marketing, Supply Chain, Customer Experience and Technology.

We are growing rapidly with significant expansion plans taking place over the next two years - making it a very exciting time for a new Supply Chain Operations Coordinator to join the team and be part of this journey.

We're on a mission to develop a world-class Supply Chain, bringing together a unique team with vast experience to design the best manufacturing processes and an incredible customer experience from how the stock is packaged to how it is delivered to the customer's door.

The Sleeping Duck ethos applies here; quality over quantity. We're innovating, designing and manufacturing bespoke furniture at a high volume, not just sticking a label on someone else's work. Our goal is to continue to take the average sleep product and put the Sleeping Duck spin on it.

**The role**

The Supply Chain Operations Coordinator ensures the accurate and timely administration of the entire supply chain, from purchasing raw materials to receiving completed mattresses into our warehouses nationally. Ultimately you will manage the planning and placement of our purchase orders for all our products.

Your experience working with high-volume international suppliers, specifically in China, will make it easy to develop solid relationships quickly.

**Initially, you can expect to focus your energy on**:

- Learning the business and building your understanding of how we operate
- Engage in supply and demand planning activities
- Oversee and manage the planning and placement of our purchase orders for all finished goods
- Looking after the end-to-end process of International Freight; liaising with suppliers, holding them accountable to timelines, shipping processes and documentation, updating the business on any potential delays or changes that may arise
- Oversee Quality Assurance processes and troubleshooting production issues
- 5 - 10 years experience working in a supply chain environment would be ideal but will consider less experience depending on knowledge gained
- Strong communicator, preferably in English and Mandarin (most of our suppliers are China based)
- Experience with off-shore manufacturing, including managing the end-to-end process of International Freight and QA processes.
- Experience in demand and supply planning
- Strong problem solving and analytical skills
- Ability to extract data, and forward plan procurement activities
- Can juggle multiple priorities at a time without compromising attention to detail
- Deal with ambiguity at a times and switch your focus to new priorities when needed
- Enthusiastic and passionate - we love what we do and would want a team player who loves what they do
- An opportunity to be part of our evolving story and join an innovative and fast growing Melbourne born startup
- The team is really passionate about what they do, love to have a laugh, has each others backs and helps each other out when needed
- An open-minded, forward-thinking and inclusive culture
- Amazing employee benefits, wellness days, events, learning and development budget and generous leave entitlements
- To really live the SD life we will gift you a mattress to take home after your successful 3 months probation with generous discounts for family and friends

If you are interested, please submit your resume.

It doesn't matter if you're a side-sleeper, a back sleeper or an insomniac, we welcome sleepers of all backgrounds at Sleeping Duck. We're proud to recruit, develop, celebrate, and retain the most talented individuals from a variety of backgrounds.