Client Manager, Strata

5 days ago

Perth, Australia Marsh Full time

We have an excellent opportunity available for an experienced insurance broker to join our Strata team at Marsh as a Client Manager based in Perth.

You will be responsible for managing growth objectives through the development of new business and retention of existing business, specifically in Strata accounts. You will also manage and lead a small team, while providing a strong contribution to the Strata business performance.

**We will count on you to**:

- Manage, develop and maintain relationships with clients by providing professional advice in all matters affecting their insurance program needs
- Ensure client needs are identified and met by taking a proactive approach to all aspects of account management and service delivery to clients
- Monitor and manage service delivery across new business quoting, renewals and claims
- Investigate and pursue new business opportunities in conjunction with account manager
- Develop and coach staff, and act as a daily escalation point within the team on broking and claims matters.

**What you need to have**:

- 5+ years relevant insurance broking experience
- Tier 1 Insurance Broking Certificate
- Expert technical knowledge in strata would be highly regarded
- The ability to develop and maintain meaningful working relationships at all levels
- The ability to identify and develop new business opportunities.

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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