Property Claims Fulfilment Executive Manager

Make a difference as the **Property Claims Fulfilment Executive Manager.**

Join the largest general insurance group in Australia and New Zealand.

**Your Role**

The purpose of this role will be to help our customers to recover swiftly after a property loss. As the Executive Manager supporting our Direct Claims team you will be accountable for the strategic and operational management of our property fulfilment process, ensuring that property repairs are assessed and conducted efficiently and cost-effectively, therein minimising disruption for customers

You’ll be required to manage the fulfilment process, working with our customers and suppliers and property claims, in the assessment, repair and settlement of claims, to improve customer and commercial outcomes.

This is a **permanent **opportunity, we’re welcoming applicants across **Sydney, Melbourne & Brisbane.**
- Please ensure you discuss the opportunity with your line manager before applying._

**About You**
- You’ve demonstrated ability in managing complexity, ambiguity and responding to change with agility.
- Proven experience in supplier performance or supply chain management in the insurance industry
- Proven track record of managing supplier relationships and driving performance improvements
- Strong understanding of insurance operations, regulations, and compliance requirements, with experience in identifying and managing risks with effective risk controls
- Ability to effectively manage and motivate a team in a fast paced and dynamic environment
- Strong commercial acumen, and analytical mindset with the ability to interpret data, identify trends and make data-driven decisions
- You can define, plan, and shape strategies and initiatives into tactical plans for successful delivery.

**Applications close Wednesday, July 3 at 23:59pm AEDT.**

**ABOUT US**

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we’re ready for you.

**All this shows up in what we offer**:

- Access up to 50% off personal insurance, including home and motor insurance
- Grow your financial future with 13% superannuation as standard
- Flexibility through a program called MyFlex - supporting you to live life to the full
- Welcome Back cash bonus when returning from parental leave
- Partner discounts on every day and special occasion items

Learn more about who IAG is here.