Property Claims Consultant

4 days ago

Sydney, New South Wales, Australia Gallagher Bassett Full time $80,000 - $120,000 per year

Your Role

We are currently seeking a Property Claims Consultant to lead by example and facilitate excellence in our property claims handling. With a dedicated focus on customer service, this role will be offered on a permanent full-time basis with a hybrid approach working from our Sydney CBD office and Working From Home (WFH).

Responsibilities

You will add value to Gallagher Bassett across the following:

  • Manage a portfolio of property claims from end to end
  • Settle claims within client service instructions, company guidelines and delegated authority whilst maintaining excellent customer service skills
  • Build and develop external business relationships
  • Achieve monthly productivity levels as designated by your Team Leader
  • Resolve complaints in accordance with company guidelines

Qualifications

We're interested in hearing from people who possess:

To excel in this role, you will be a dedicated and driven team member who thrives in a busy yet rewarding environment.

  • Minimum 2 + years Property Claims experience
  • Excellent interpersonal, spoken and written communication skills
  • PC literate – Database and Microsoft Office with outstanding organisational and time management skills
  • A self-motivated individual with the ability to work autonomously
  • Energy and flexibility to work with the Corporate team, and the desire to support projects identified as being critical to the long-term business plan

What we can offer you:

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
  • Service recognition awards and employee assistance program for yourself and immediate family members
  • A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
  • Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers)
  • Reproductive leave
  • Birthday Club - have a day off during your birthday month as a gift from GB

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

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