Solutions Advisor

5 days ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

12-Month Contract | Brisbane, Sydney or Melbourne| Flexible Working Options
- Play a key role in delivering initiatives that enable transformation
- Contribute to strategic priorities across internally and externally funded programs

At Suncorp, we’re driven by purpose and powered by people. As a Solutions Advisor within our Operations Solutions Hub, you’ll play a critical role in the successful delivery of initiatives that shape how we work, serve our customers, and support our long-term strategy.

This is more than just a delivery role, it’s an opportunity to partner across the business to co-design outcomes, challenge the status quo, and support a high-impact portfolio that spans both internally driven initiatives and strategically funded work, including key FY26 BRP priorities.

**What You’ll Do**

As a trusted advisor within the Operations Solutions Hub, you will:

- Lead the design and delivery of a portfolio of initiatives that improve customer outcomes, simplify processes, and support strategic enablement across Insurance Operations.
- Engage with sponsors and business owners to build confidence and maintain alignment between delivery and business needs.
- Partner across internal and external teams to ensure initiatives meet risk, governance, and operational excellence requirements.
- Help track and deliver benefits in line with strategic objectives, ensuring continuous value realisation.
- Maintain strong stakeholder relationships while building capability across the organisation to scope, design, and execute change.
- Provide hands-on support for the growing volume of both internally driven and stakeholder-mandated initiatives across our FY26 roadmap.

**What You’ll Bring**

We’re looking for a collaborative, delivery-focused problem solver with:

- Proven experience managing and supporting end-to-end initiative delivery, preferably in financial services or insurance.
- Strong stakeholder engagement skills with the ability to influence, communicate and lead across multiple brands and teams.
- Knowledge of governance frameworks, business case development, risk mitigation, and benefit tracking.
- An adaptable mindset and a genuine passion for finding better ways of working.
- Experience in Insurance Operations, process improvement, or automation is highly desirable.

**What we can offer**
- Discounts and offers on a range of retail favourite stores as well as insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Employee benefits | Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

**Advertised**: 01 Jul 2025 AUS Eastern Standard Time
**Applications close**: 01 Aug 2025 AUS Eastern Standard Time

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