Practice Manager

1 week ago

Birtinya, Australia National Skin Cancer Centres HealthCert Education Full time

Highly regarded Skin Cancer & Cosmetic Clinic
- Lead and grow our wonderful team
- Be part of a supportive network

The Sunshine Coast Skin Cancer Centre in Birtinya is part of National Skin Cancer Centres (NSCC), a network of unique medical practices, purpose-built and dedicated to delivering skin cancer services and management of other skin conditions.

For our clinic on the Sunshine Coast which delivers both skin cancer and cosmetic services, we are seeking an experienced Practice Manager with a background in medical and/or cosmetic practice who is ready to join our progressive company with a great network of managers. The remuneration for this full-time role is $73 000 annual salary + superannuation, in conjunction with our Practice Manager Bonus Scheme.

**The Role**

This is the perfect role for a Practice Manager with the skills to facilitate change, develop initiatives and delegate within a vibrant and effective team. Supported by dedicated practice coordinators across our cosmetic and skin cancer division within the clinic, along with an Area Manager, you will lead the team at our Sunshine Coast Skin Cancer Centre. Your key responsibilities will be to lead the team, grow the business and oversee the day-to-day operation of the clinic. The clinic is currently staffed by 7.30am-6.00pm, Monday to Friday.

Other key responsibilities for this role include;
- Manage, support and mentor the team to ensure smooth operations
- Drive productivity and efficiency within the clinic
- Lead patient customer service excellence
- Onboard and train new team members
- Provide reception support as required
- Active participation in marketing initiatives
- Account and budget management

Your Background/ Qualifications:

- Experience in a Practice Manager role or similar role within the Healthcare and/or Cosmetic industry
- Excellent communication and administrative skills with a high attention to detail
- Experience using practice management software is desirable
- Strong customer service skills and understanding of the ethos of patient care
- Ability to manage key expenses in line with the budget and focus on achieving KPIs
- Brilliant people management skills and the ability to drive a positive team culture
- Ability to engage, motivate and manage team members to achieve desired business outcomes
- Experience in onboarding, training and rostering team members and the onboarding of new doctors
- Mindset for business development, innovation and growth
- Authorised to work in Australia

The Benefits
- Bonuses & incentives
- Special rates for all cosmetic treatments and retail products
- Ongoing training and development
- Being a part of a successful and collaborative team
- Fantastic work culture with support of experienced industry leaders

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