Ui/ux Product Designer

**About Hapana**

Hapana is disrupting the market in leading a software solution in the fitness industry that helps gyms, fitness studios, and franchises unlock growth and efficiency. We have revolutionised the operations of multisite boutique businesses like F45, Gold’s Gym, BFT, STRONG Pilates, Vaura, Fitstop, KX Pilates, and more. Our all-in-one platform uses automated lead nurturing, captivating member experiences, multi-layered reporting, and advanced day-to-day operational controls to assist in growing member communities, expanding location footprints, and boosting revenue.

We're committed to fostering growth for our teams and clients through innovation and teamwork. Our business prides itself on its fast growth and dynamic industry, so we require humans with a vision to work with our small but mighty team. As a global company, we rely on open communication and people speaking up. Bring ideas, passion, and creativity to the role, and you’ll fit right in.

**Job Summary**

Step into the future of fitness tech with Hapana. We’re searching for a creative, AI-powered UX/UI Designer in Sydney to transform how gyms and studios engage their members worldwide. In this role, you’ll design sleek, intuitive digital experiences across web and mobile — and supercharge your workflow with tools like Cursor, Claude, and ChatGPT to move from idea to execution at lightning speed. If you’re passionate about blending creativity with cutting-edge AI to shape products that scale globally, this is your chance to make a real impact in a fast-growing SaaS company redefining the fitness industry.

**Key Responsibilities**
- Design intuitive, engaging, and scalable experiences for Hapana’s suite of fitness products (mobile + web).
- Conduct user research, usability testing, and competitor analysis to inform design decisions.
- Create wireframes, prototypes, high-fidelity UI designs, and design system components in Figma and AI-assisted design tools.
- Leverage AI platforms (e.g., Cursor, Claude, ChatGPT, and design-focused AI tools) to accelerate ideation, prototyping, user testing scripts, and documentation.
- Collaborate closely with product managers, engineers, and global stakeholders to deliver consistent, high-quality user experiences.
- Ensure Hapana’s design language evolves with our brand, embedding accessibility and inclusivity.

**Qualifications & Requirements**

**Essential**:

- Proven experience as a UX/UI Designer with a strong portfolio showcasing mobile and web projects.
- Proficiency in design tools such as Figma (preferred), Adobe XD, or Sketch.
- Experience leveraging AI tools (Cursor, Claude, ChatGPT, or similar) to accelerate workflows in ideation, prototyping, and documentation.
- Strong grasp of user-centered design principles, wireframing, prototyping, and usability testing.
- Knowledge of accessibility standards (e.g., WCAG) and inclusive design practices.
- Excellent communication, collaboration, and problem-solving skills within agile product teams.

**Preferred / Nice to Have**:

- Experience designing for SaaS platforms or within the fitness/wellness industry.
- Familiarity with design systems and component-driven design at scale.
- Basic understanding of HTML/CSS for improved collaboration with engineers.
- Passion for exploring emerging AI design tools and staying ahead of digital design trends.
- Understanding or previous experience in working within a Product Led Growth (PLG) business.

**Success Measures**

In your first 6-12 months as a UX/UI Designer at Hapana, success will look like:

- Design velocity: Rapidly producing wireframes, prototypes, and high-fidelity designs by leveraging AI tools (Cursor, Claude, ChatGPT, etc.), shortening concept-to-delivery cycles.
- User impact: Designing experiences that measurably improve usability, engagement, and customer satisfaction across Hapana’s platform.
- Execution excellence: Creating clear, well-documented design outputs that drive seamless implementation with mínimal rework.
- Scalability: Expanding and maintaining Hapana’s design system, ensuring consistency and efficiency across all products.
- Innovation: Introducing new AI-powered workflows and design approaches that unlock faster execution and higher creative output.
- Accessibility & inclusivity: Delivering solutions that meet accessibility standards (e.g., WCAG) and expand usability for all members and operators.

**Why Join Hapana?**
- At Hapana, we’re not just building software, we're reimagining the future of fitness and wellness, with AI powering the next wave of innovation.
- We Innovate Boldly and Dream big, experiment with the latest technologies and push boundaries as you design scalable SaaS and AI-powered solutions.
- Stronger Together by collaborating with passionate teammates across Product, UX and Engineering, working as one to deliver impact at a global scale.
- Customer First by building with purpose, creating exceptional value that empowers fitness businesses worldwide to