Accountability & Insights Lead

**Req ID**: 95785
**Department**: AR Strategic Delivery Executive Office
**Division**: Australia Retail
**Location**: Sydney
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent
**Role Location**: Sydney or Melbourne
**Work Hours**: Full-time, 40hrs/week
What will your day look like?
**Your key accountabilities will include, but not limited to**:
Contributing to the development and maintenance of decision frameworks and methodologies for accountability and insight reviews, prioritising both learning and accountability from a legal and compliance perspective.
Determining the appropriate type of accountability and insight reviews based on complexity of matter and pre-defined criteria.
Collaborating with external legal counsel, or other external advisors, as required, to support complex cases.
Working with the relevant Division (including Divisional Risk) to scope and gather information required to conduct accountability reviews, including any root cause and other analysis, and providing insights.
Undertaking accountability and insight reviews for Relevant Events and providing legal input to determine appropriate recommendations, including for Enterprise Accountability Group (EAG) endorsement.
Providing preliminary findings and insights (including in report format) to the relevant Division and liaising with relevant stakeholders.
Overseeing the development and delivery of training programs on the revised accountability process and the distribution of insights based on reviews (e.g., case studies).
Building strong, transparent, and collaborative relationships with stakeholders to foster trust and promote a culture of learning and accountability.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Strong knowledge of legal and regulatory frameworks in ANZ (including CPS 511), particularly those relating to performance and remuneration, and ability to assess and interpret legal and regulatory implications.
Experience in providing legal advice on accountability, compliance, or risk-related matters.
Experience in employment law, especially in relation to accountability and disciplinary processes.
Ability to engage with senior stakeholders and to work with cross-functional teams building trusting relationships.
Ability to work through complex operational issues to identify root causes and provide actionable guidance.
Well-developed business report writing skills; able to clearly articulate findings and recommendations in a clear and actionable manner.
Able to lead a multi-disciplinary team, responsible for team output and development.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
05/06/2025, 11.59pm, (Melbourne Australia)