Porter: Discovery Resorts

3 days ago

Rottnest Island, Australia Discovery Resorts Full time

Play a vital role in creating memorable stays by offering friendly, hands-on support.
- Enjoy a dynamic mix of outdoor work, guest interaction, maintenance, and park operations—no two days are the same
- Work with Australia's largest park network, backed by strong values in sustainability, safety, and community impact.

**About Us**:
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Parks, Rottnest Island features 83-luxury tents across several service levels, a resort style pool and Pinky’s restaurant offering inside and outside dining areas with spectacular views.

**The Role**:
As a Porter, you'll ensure guests have a seamless enjoyable stay. This role requires a friendly, proactive individual who is physically fit and enjoys guest interaction.

Responsibilities will include but are not limited to:

- Transfer of guest luggage between the island ferry and accommodation
- Transfer of guests between airport and property
- Delivering exceptional guest experience
- Upkeep and cleanliness of grounds and gardens
- Maintenance tasks across all park assets and facilities
- Cleaning of communal areas such as BBQs and amenity block
- Ensure the Park is compliant with all safety and brand standards
- Daily park operational tasks

**Accommodation available on-site.

**Skills & Experience**:

- Previous experience in a similar role or in grounds keeping and property maintenance
- A current valid driver’s licence is essential with ability to drive manual vehicles
- Ability to safely operate powered hand tools & equipment
- Great communication and relationship building skills
- Enthusiastic and positive attitude
- A focus on always providing excellent customer service
- Excellent time management skills and flexibility to work over a 7 day roster
- Knowledge of correct manual handling techniques and WHS awareness
- Pool maintenance experience would be advantageous

**Benefits to You**:

- Ferry ticket assistance.
- Discounted accommodation at over 300 G'day Group holiday parks nationally.
- Discounts with our G’day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities

Are you meticulous, organized, and passionate about creating a clean and comfortable environment for guests? APPLY NOW

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment

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