Public Support Information Officer

**About the role**:
The role is that of a Public Support Information Officer in the Police Information Liaison Office (PILO), which serves to support external government agencies by providing Victorian and national criminal history information to facilitate administration of justice, regulatory and/or prosecution functions. The successful applicant will therefore be required to assist in the delivery of efficient and effective levels of service across these multitude of agencies in accordance with legislative requirements.

Offering all the benefits of the public service plus more including comprehensive wellbeing support and access to free counselling, generous leave entitlements, 17.5% annual leave loading, an array of social clubs and networks, exposure to different police units and commands and professional development opportunities. Located at the Victoria Police Centre you will have the convenience and vibrancy of the city and Southern Cross Station on the doorstep. Working in the new Victoria Police Centre you will also have full access to amazing facilities such as multiple gyms, end of trip facilities, all gender facilities, secure bicycle parking, internal cafe and social spaces, library, parents and carer facilities, chill out spaces, outdoor terraces and much more.

This Unit offers a vibrant, friendly and positive culture with a team of individuals from varied professional backgrounds and experiences as well as the opportunity to contribute to meaningful work. On the job and workplace training will be provided in relation to information management and systems training. This Unit operates during regular business hours with no shift (evening/night) work, weekend, or public holiday requirements.

Victoria Police is a contemporary and agile workplace and support flexible working arrangements.

**Your duties will include**:

- Sourcing, redacting and releasing Victorian and national criminal history information.
- Providing accurate, prompt and professional advice to internal and external stakeholders.
- Providing a range of administrative functions and support.

**As the successful applicant, you will have**:

- Good communication skills.
- Experience in data entry and records management.
- Excellent attention to detail and ability to assess the accuracy and completeness of information in accordance with established standards and procedures.
- Ability to self-manage multiple workloads at once and meet prescribed deadlines.
- Proficiency with the use of computer software (incl. Microsoft Office suite) and electronic databases.

**Requirements and relevant information**:

- Two (2) x full time, fixed term positions available.
- Positions are located at the Victoria Police Centre. 311 Spencer Street, Docklands.
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
- We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.
- **Resume**:
**Applications close midnight, Thursday 7 August 2025.**

**About Us**:
Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work."