Residential Coordinator

2 weeks ago

Melbourne, Australia Tesla Full time

What to Expect
- The Tesla Energy team is looking for a Residential Coordinator - Tier 1 to join the Service team in Australia. Tesla is leveraging its battery technology and manufacturing scale to deploy grid connected storage at residential, industrial, and utility scales, benefiting a wide array of customers. As a member of our team, you will help with the ongoing service and support of our residential products, ensuring Tesla meets its obligations and commitments by responding to inquiries in an accurate and timely manner. In the Tier 1 team, the Technical Support Specialist will field cases direct from customers and installers with product enquiries.

This position will ideally suit someone experienced in customer facing roles with exceptional customer service ability and mindset. This role may also suit an early-career engineer, electrician looking for an office-based role, project managers or experienced office administrator with some technical understanding of the process flow or similar.

More technical enquiries are escalated through the Technical Support tiers so that customers receive the necessary support with speed and accuracy, depending on the technical complexity of the issues they may be experiencing. You must be able to proactively seek out projects that enhance optimal customer service and team organization while completing daily tasks accurately and with mínimal oversight. Most importantly, your core value includes a desire to exceed customer expectations, answer questions before they are asked, and ensure every aspect of the Energy products experience is a true pleasure.
- This is a fixed-term position on a 6 or 9 month contract, with opportunity for conversion to permanent.

What You’ll Do
- Evaluate the needs of customers and work in a creative, pro-active manner to resolve technical issues with the battery systems
- Educate our Installers and customers so they have optimal confidence in the operation of their energy storage system
- Communicate customers concerns with Tier 2 Technical Support team, Service Engineering, or Field Service as necessary
- Accurately record issues and data into CRM database

What You’ll Bring
- Minimum 2 year of relevant work experience, preferably with an electrical or engineering background
- Excellent written and oral English communications skills
- Excellent customer service skills
- Ability to prioritize effectively and handle shifting priorities
- Experience with CRM systems and MS Office Suite
- Energy industry experience or background in technical support or call center environment preferred
- Understanding of distributed generation and/or energy storage systems preferred
- Ability to follow oral and written instructions with attention to detail
- Willingness to learn about new and innovative technologies
- Willingness to assist and teach others on the team
- Establish and maintain positive, cooperative, working relationships
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Work in a team-based environment and achieve common goals

  • Senior Residential Life Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    OverviewSenior Residential Life CoordinatorLocation: Clayton campusEmployment Type: Full-timeDuration: Continuing appointmentRemuneration: $106,789 - $117,128 pa HEW Level 07 (plus 17% employer superannuation)Amplify your impact at a world top 50 UniversityJoin our inclusive, collaborative communityBe surrounded by extraordinary ideas - and the people who...

  • Residential Package Coordinator

    1 week ago

    Melbourne, Victoria, Australia beBeeCoordinatOr Full time $100,000 - $120,000

    About House And Land Packages, a dynamic residential coordination role.We are looking for someone with previous experience in similar roles within the residential construction industry.Your Key Responsibilities- Prepare house and land packages using Runway software- Read and understand engineering drawings, plan of subdivisions, and estate design guidelines-...

  • Residential Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Tesla Full time

    What to Expect- The Tesla Energy team is looking for a Residential Coordinator - Tier 1 to join the Service team in Australia. Tesla is leveraging its battery technology and manufacturing scale to deploy grid connected storage at residential, industrial, and utility scales, benefiting a wide array of customers. As a member of our team, you will help with the...

  • Residential Project Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia beBeeConstruction Full time $135,000 - $160,000

    We're looking for a seasoned construction professional to lead our residential and retirement living projects. As Construction Manager, you'll be responsible for overseeing multiple sites, managing site-based teams, and ensuring each project is delivered to the highest standard.About the RoleThis is a great opportunity for an experienced site manager or...

  • Senior Residential Life Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Monash University Full time

    Join to apply for the Senior Residential Life Coordinator role at Monash University6 days ago Be among the first 25 applicantsJoin to apply for the Senior Residential Life Coordinator role at Monash UniversityJob No.: 682101Location: Clayton campusEmployment Type: Full-timeDuration: Continuing appointmentRemuneration: $106,789 - $117,128 pa HEW Level 07...

  • Luxury Residential Project Coordinator

    1 week ago

    Melbourne, Victoria, Australia beBeeProject Full time $100,000 - $120,000

    Job Title:Pre-Construction Coordinator RoleThis residential builder is renowned for delivering luxury homes of the highest quality. They are seeking a Pre-Construction Coordinator to oversee the pre-construction process, ensuring projects are delivered seamlessly and to the highest standards.Main Responsibilities:Coordinate pre-construction documentation,...

  • Residential Life Coordinator

    1 week ago

    Melbourne, Australia UniLodge Australia Pty Full time

    Join our ResLife team at La Trobe University and champion fostering a safe, secure, and healthy living environment for our student residents. Apply Now Application Deadline: 29th August, 2025 - Position based at La Trobe University - Bendigo Campus - Permanent Full-Time role - 38 hours per week - Offer support to our residents with the goal of enhancing...

  • Residential Life Coordinator

    3 days ago

    Melbourne, Australia UniLodge Full time

    **Permanent full-time, Monday to Friday - 10am to 6pm**: - **Based at UniLodge Melbourne Central - Latrobe Street**: - **Great team and work culture** UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000...

  • Senior Residential Property Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia beBeeProperty Full time $54,117 - $98,000

    Residential Property ManagerWe are seeking a dedicated and professional Property Manager to assume responsibility for the effective management of residential properties in a dynamic environment.This is an exceptional opportunity for an individual who is passionate about real estate and committed to delivering exceptional service standards.A minimum of 1-2...

  • Residential Life Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia UniLodge Australia Pty Full time

    Join our ResLife team at La Trobe University and champion fostering a safe, secure, and healthy living environment for our student residents. Apply NowApplication Deadline: 29th August, 2025Position based at La Trobe University - Bendigo CampusPermanent Full-Time role - 38 hours per weekOffer support to our residents with the goal of enhancing student...