Relationships and Communications Officer

**Job no**: 500508
**Work type**: Full time
**Location**: Hobart
**Categories**: Marketing & Communications

**Relationships and Communications Officer - Aged Care**
- Join an internationally renowned Research and Education Centre for Dementia Research
- Provide industry insights in aged and dementia care sectors
- Full-time, Fixed-Term till Dec 2026 based in Hobart

**About the opportunity**

We are seeking to appoint a Relationship and Communications Officer - Aged Care in the Wicking Dementia Research and Education Centre which is part of the College of Health and Medicine. The Wicking Dementia Centre has been at the forefront of online dementia education since 2008 and has a number of large educational programs designed for the aged care workforce who are providing care to people living with dementia and their carers. Boosting the capability of the workforce who care for older people and people who live with dementia is a vital aspect of preparing for this future.

The Relationships and Communications Officer - Aged Care will work directly with the Wicking Dementia Centre’s Project Manager to cultivate relationships with industry, government and not-for-profit organisations who would benefit from the Centre’s educational offerings. The position will be responsible for identifying prospective users of the Wicking Dementia Centre’s education and related offerings, developing relationships and communicating the benefits. This will require an understanding of the aged care sector, online education, communication styles, stakeholder engagement and stakeholder management. Working closely with academics, project staff and project partners, the Relationships and Communications Officer - Aged Care will be responsible for telling our story in a way that is meaningful to our target audience.

**What you’ll do**:

- Support the identification and development of strategic external relationships and networks with industry, community and peak bodies in the health, aged, and dementia care sectors to drive engagement in the Centre’s short course education programs.
- Engage with internal stakeholders, including academic and professional staff, to understand and showcase their projects, educational and research, in innovative and contemporary ways.
- Provide industry insights; undertake environmental analysis of state, national and international health policy, industry, funding, and competitor environments; and maintain an understanding of education needs within the aged care sector, to inform business development activity.
- In collaboration with the Wicking Dementia Centre’s Engagement Coordinator, generate compelling and accurate content for diverse channels, showcasing the ability to craft messages that resonate with large and varied audiences across traditional and digital platforms. This includes preparation of newsletters, electronic direct mail (EDM), social media content, and website content.
- Contribute to the implementation and maintenance of systems to manage and report on engagement activity, enhancing integration across the Wicking Dementia Centre’s educational offerings and related services.
- In collaboration with the Wicking Dementia Centre’s Engagement and Administrative staff, provide coordination support to arrange and deliver public events and community engagement activities, including the development of promotional materials (such as invitations, publications, posters and presentations), coordinating speakers (including research staff and students) to deliver high quality public events and community engagement
- Be the face of the Wicking Dementia Centre as required, promoting the Centre’s offerings at conferences and trade shows, including speaking at public events.

**What we’re looking for**:

- Demonstrated ability to develop and maintain relationships with a wide range of internal and external stakeholders.
- Demonstrated capacity in the development of collaborative partnerships.
- High level written and oral communication skills including an ability to successfully communicate with a wide range of stakeholders of all levels and explain complex problems clearly and effectively.
- High level interpersonal, public relations and presentations skills in a cross-cultural context.
- Experience in designing and developing relevant and visually attractive promotional material using contemporary storytelling techniques.
- Well-developed organisational and planning skills, combined with a proactive work ethic, attention to detail, ability to support multiple projects and tasks concurrently and capacity to use sound judgement to adapt to changing priorities to meet deadlines in a dynamic environment.
- Skills and experience working as a member of effective and sustainable teams of diverse individuals and group stakeholders
- An understanding of the aged care and/or related sector in Australia.

**Salary details**

Appointment to this role will be at HEO 6 and will have a total remuneration package of up