Service Desk Officer

4 days ago

Bankstown, Australia Public Sector People Full time

Immediate start
- 3 Month Contract
- $40 p/h + Super

**Public Sector People (PSP) **are currently looking to speak to a
**Service Desk Support Officer** who would be interested in a 3 month contract within a NSW Government organisation, with the possibility of long term employment.
- _Immediate start date_
- _South West Sydney_
- _3 month contract with a view to extend._
- _$40 per hour + super_
- _Experienced in Level 1 & 2 service desk support._

This role is to assist with the day-to-day operations of the organisation and assist in troubleshooting IT issues, mainly Level 1 & 2 support. This role is due to workload within a busy team that requires some additional support. For the right person, they are also able to offer a long-term opportunity.

You will support internal and external customers with network and desktop services.

before transitioning to a hybrid working arrangement.

**Key Responsibilities**:

- Provide support via a ticketing system and troubleshoot IT issues.
- Implement the Council's desktop computer environment by performing installations, upgrades and maintenance of Council's PC hardware and software across Council including remote sites.
- Answer service desk calls & provide support to users.
- Communicate on a regular basis with the service management team.
- Stakeholder management and deliver excellent customer service to assist as much as possible.

**Requirements Include**:
The following qualifications and/or experience are required for the position:

- Tertiary qualification in a related field and/or relevant experience in a similar role.
- Experience of Citrix environment.
- Strong attention to detail
- Ability to adapt to fast paced environment
- Must be fully vaccinated

**Desired Include**:

- ITIL certification.
- 3+ years experience.
- Local government experience.
- A degree or equivalent in a relevant discipline.

**PLEASE NOTE: If successful in the role, an up-to-date Police Check is required. This can be completed upon offer further in the recruitment process.**
- Get in touch for more information_

For a confidential discussion regarding this opportunity or other positions within Local Government, please contact
**Jordan Hadfield **on
**0423 955 329

  • Service Desk Support Officer

    2 days ago

    Bankstown, Australia MCJ Appointments Full time

    Our client is a large council that is seeking a Service Desk Support Officer for a short term contract. **POSITION PURPOSE** To support the service management team in delivering IT support services to Council, staffing the IT Service Desk and providing support to users of IT tools by logging service calls, solving incidents or escalating these as...

  • Service Desk Support Officer

    6 days ago

    Bankstown, Australia MCJ Appointments Full time

    Our client is a large council that is seeking a Service Desk Support Officer for a short-term contract. **POSITION PURPOSE** To support the service management team in delivering IT support services to Council, staffing the IT Service Desk and providing support to users of IT tools by logging service calls, solving incidents or escalating these as...

  • Customer Service Officer

    1 week ago

    Bankstown, Australia Temp & Agnew Pty Ltd Full time

    Southwest Sydney area - Ongoing temporary work - Negotiable $$$ We are a Recruitment Agency that specializes in providing quality work for temporary roles in various industries. We are looking for proactive Customer Service Representatives who are interested in long/short-term temp roles! **About you**: - With previous experience in the customer service...

  • Customer Service Officer

    2 days ago

    Bankstown, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ- Location: Bankstown, NSW, AU, 2200 Campbelltown, NSW, AU, 2560 Fairfield, NSW, AU, 2165 Liverpool, NSW, AU, 2170- Req ID: 71205**District: South Western Sydney District** **Locations: Campbelltown, Liverpool, Bankstown, Fairfield** **We have two Temporary vacancies in the South Western Sydney District (SWS) located at Bankstown...

  • Customer Service Officer

    3 days ago

    Bankstown, Australia Ashdown Consulting Full time

    $31.25 p/h per hour + super - 6 Month Contract - Bankstown Location **Customer Service Officer | 6 Month Contract | $34.37 p/h Inc. super** **About the Company** This is a great opportunity for multiple Customer Service Officer's who would like to be part of a 6 month journey with potential to extend for a large NSW government organisation in Bankstown...

  • Customer Service Officer

    4 days ago

    Bankstown, Australia HCF Full time

    **About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the Role** As...

  • Retail Customer Service Officer

    4 days ago

    Bankstown, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • General Services Officer

    4 days ago

    Bankstown, Australia Arete Health Care Full time

    **About Hixson Gardens Aged Care Facility, Bankstown NSW**: Hixson Gardens Aged Care Facility is located at 1A Hixson Street, Bankstown. The home provides either permanent or respite care as per the resident’s requirements. Caring staff provide the best in professional holistic support, delivering comprehensive clinical care & services focused on helping...

  • Patient Transport Officer

    21 hours ago

    Bankstown, Australia Royal Flying Doctor Service Victoria Full time

    Join Australia’s iconic most reputable and trusted charity - Provide high-quality patient transport care in your community - Permanent full-time positions with salary packaging offered **The Organisation** Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency road, aeromedical and primary health services for...

  • Service and Community Development Officer

    3 days ago

    Bankstown, Australia Flourish Australia Full time

    **headspace Bankstown**have an exciting**opportunity for a** Service and Community Development Officer**to join the team! In this role, you will work with a dynamic and innovative recovery-focused youth organisation to create partnerships with local organisations and members of the community! The position available is: - **Part-time (45.6 hours per...