Service Desk Analyst

2 weeks ago

Melbourne, Australia Public Sector People Full time

$45-$50 per hour + super.
- Level 1 and 2 support,
- 3-month contract.

Are you an experienced Service Desk Officer looking for an exciting opportunity to make a difference?

Our client, a reputable organization in the public sector, is seeking a skilled and motivated individual to join their team as a Service Desk Officer - Level 1 and 2. This is a 3-month contract position that offers a chance to contribute to the smooth functioning of their operations.

**About Our Client**:
Our client is a leading organization in the public sector, dedicated to serving the community and enhancing the quality of life. They strive to create a safe, inclusive, and sustainable environment for all residents. With a strong vision, mission, and values that drive their work, they are committed to providing exceptional services to the community.

**About the Role**:
As a Service Desk Officer - Level 1 and 2, you will play a vital role in supporting the organization's day-to-day operations. You will be responsible for responding to and resolving level 1 and 2 issues, answering calls from internal staff, and providing efficient and effective support to resolve any IT-related problems. Additionally, you will be involved in fixing printer issues to ensure smooth workflow across the organization.

**Key Responsibilities**:

- Responding to and resolving level 1 and 2 issues promptly and professionally.
- Answering calls from internal staff and providing technical support.
- Fixing printer issues and assisting with other IT-related problems as required.

**Benefits of Working with Our Client**:
When you join our client's team, you can expect to enjoy several benefits, including:

- Great pay: Our client values your skills and expertise, and they offer competitive remuneration to recognize your contribution.
- Good culture: Our client fosters a positive and supportive work environment where collaboration and teamwork are encouraged. You will have the opportunity to work with a diverse and talented team of professionals.

**Public Sector People**:
Public Sector People is a leading recruitment agency specializing in public sector placements. We have a strong network of clients. Our team of experienced consultants is dedicated to matching top talent with rewarding opportunities.

If you are ready to take the next step in your career as a Service Desk Officer - Level 1 and 2, we are looking forward to hearing from you

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