Administration Leader

Traralgon, VIC, Australia, 3844
- Administration / Customer Service
- Residential Services
- Permanent
- Closing on: May 23 2025

**Administration Leader**
- Senior Administrative Opportunity
- Working at Residential Services Home in Traralgon
- Permanent full-time role working 9am - 5pm Monday to Friday

**What you do matters**

Are you looking for a job that truly makes a difference in the lives of others? Join Benetas and be a part of our mission to help older Victorians live their best lives.

We’re looking for an Administration Leader / Office Manager to be the backbone of our administrative operations in our residential aged care home. This is a great opportunity for an experienced administrator looking to take the next step in their career, or a health / community professional looking for a role off the floor. Additionally, it’s a great opportunity to engage with the residents and make a difference to someone’s day.

**As an experienced Administrator, some of your duties will include**:

- Providing excellent customer service including reception and switchboard duties, inbox coordination, and management of customer requests in the CRM system
- Conducting orientation tours in the absence of the Home Manager
- Assisting with activities for recruiting and onboarding new staff, and for staff rostering
- Schedule meetings and arrange conferences, training and site events
- Developing intra-office communication protocols
- Records management, data entry and reporting through systems and electronic records
- Assist with compiling information to generate monthly KPI reporting
- Oversee the activities of the Administration Assistant

**To join our excellent team, we’re looking for someone with**:

- Experience performing administrative tasks in a fast-paced environment
- Adapt in technology and able to learn new systems quickly
- An interest in spending time with the elderly, and demonstrated empathy and kindness towards them
- High level of verbal and written communication skills
- Ability to manage time and conflicting priorities effectively
- Experience in staff rostering and general payroll related enquiries would be highly desirable
- A formal administrative qualification or study in a relevant discipline is highly desirable
- The annual flu immunisation and a commitment to receiving the immunisation each year

**Why Benetas?**
- Not-for-profit salary packaging for $15,800 per year for general bills and expenses, plus an additional $2,500 for meals and entertainment - offering you more take-home pay with less tax
- A strong learning culture with paid training hours to build your skills
- Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
- A proven history of internal career progression and opportunities for you to move within Benetas so your story with us continues

**What do we do? We care - in a big way**

Benetas is a leading not-for-profit organisation dedicated to actively working with older Victorians. We make a difference - We have been caring for older Victorians for over 70 years, providing a safe and supportive services that cater for all.

By working with our values in mind - Respect, Responsibility, Community, and Spirit, we are able to care for and celebrate every client and resident for being the incredible individual that they are. Not only do we celebrate our residents, but we celebrate each other.

**If you are an enthusiastic and experienced admin professional with a passion for helping people, then join Benetas to have a meaningful career where the work that you do will really matter.**

We are proud to provide an inclusive workplace - with a diverse workforce that reflects the client base. We respect and value differences and encourage people of all ages and backgrounds to apply.