Operations Manager

**Operations Manager**

**Location**: North Ryde

We are searching for an Operations Manager to work within our newly launched game changing product, Hubbl

With an explosion of streaming apps in the market we have launched a new transformative product that takes the frustration out of streaming by bringing together paid and free streaming entertainment into the world’s best user interface There is no need to go in and out of apps to discover the content you love....Its Hubbl, TV and streaming made easy.

We are looking for an experienced Operations Manager to ensure the successful implementation and management of retail operations for Hubbl. Reporting directly to the Director of Commercial, this role will be responsible for managing and optimising current B2B processes, the implementation of new partners and ongoing day to day management to ensure productivity and quality.

**Your responsibilities**
- Support the development and management of the retail capability for Hubbl
- Help build and develop the B2B sales operational maintenance plans
- Manage the day-to-day B2B ordering process partnering will internal stakeholders to deliver operational efficiencies and effectiveness
- Work with external partners to ensure operational success for all clients
- Project manage operational development working with internal and external development teams to deliver plans on time and in budget
- Identify areas for business process improvements
- Manage the implementation and onboarding of new partnerships and store locations
- Project manage sales events and training
- Provide solutions that address performance issues in a timely and effective manner
- Develop and maintain strong internal and external stakeholder relationships to ensure success of the third-party sales, such as development and platform teams, commercial, legal, marketing, supply chain, product, and others
- Ensure Risk and Compliance Management in line with company policies and procedures, including legal obligations are fulfilled
- Support the overall commercial team as necessary to deliver team success

**Your experience and capability**
- Prior experience in Sales Operations, or Customer / Client success role, ideally within Australian Retail or Telco industry (highly desirable)
- Knowledge of media industry and TV and streaming devices markets is a plus
- Excellent communication skills, both verbal and written
- Excellent planning, organisational and analytical skills
- Flexible approach with a strong ability to problem solve
- Team-player with strong interpersonal and communication skills
- Ability to build strong relationships with business partners

A career with us means working across one or more of our brands including Foxtel, Kayo, BINGE, Flash, Fox Sports and Foxtel Media. When you join, the Perks at Work are taken care of.
- You’re part of Fox Flex
- our hybrid way of working with time spent working at home and from campus
- Attractive leave entitlements - Paid parental leave program, a day off to celebrate your Birthday, Volunteer and Cultural Leave
- Ergonomics allowance to help you set up your workspace
- Internal meeting free zones to help you manage your wellbeing
- Access to LIVE events and FOXFIT Wellbeing classes
- Free merch upon arrival to make sure you have all the tools you need for your first day
- Free Foxtel products, discounted Broadband and Streaming services

**A note to recruitment agencies** - we have this role covered. There is no need to get in touch, we do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

AUS Eastern Standard Time

AUS Eastern Standard Time