Infrastructure Operations Specialist

6 days ago


North Ryde, Australia Westpac Group Full time

Permanent role
- North Ryde and Western Sydney locationCareer growth and development

**How will I help?**

As an Infrastructure Operations Specialist, you will join the 24/7 Data Centre Services Operations Team within Group Technology, providing support for Westpac Group’s critical IT systems.

**The main responsibilities of the role are**:

- Perform diagnostics and troubleshooting
- Perform basic level configuration troubleshooting under service team guidance
- Perform installation, replacement and removal of our devices, and field replaceable components
- Perform storage media (HDD, SSD etc.) sanitisation and destruction
- Maintain a high level of system reliability by prioritising resolution of trouble tickets efficiently
- Work with external and 3rd party vendors/contractors to achieve organisation needs
- Follow DC operations, Logistics, Security and Safety related processes and guidelines
- Practice and enforce Westpac’s Security and Safety best practices
- Able to work independently as part of a diverse team
- Develop your understanding of operational metrics and follow guidelines to achieve the targets
- Share ideas and contribute in projects to improve DC work environment, and to improve DC operational efficiencies
- Develop your understanding of ITSM and become an advocate to drive team excellence in Incident and Change management within the Data Centres.
- Establish productive working relationships with business and strategic partner colleagues to ensure inter departmental outcomes aligned for the success of Data Centre Services
- Continually test the status quo to identify business risk, and identify opportunities for continuous improvementAct as an ambassador for the Data Centre Services at all times in delivery and behaviours

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

**Knowledge and expertise required in the role**:

- Entry level knowledge of Windows and/or Linux Operating Systems
- Basic knowledge of data centres, data cabling and cable management preferred (but not essential)
- Excellent customer service, communication skills and a 'can do' attitude.
- A desire to learn about data centres, data cabling and cable management.
- Ability to self-manage assigned tasks to high quality and time.
- Ability to work as part of a 24 x 7 operations support team.
- Personal transport is essential to travel to some Westpac Data Centre locations.IT related Degree/Diploma/Certificate IV graduate

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?



  • North Ryde, Australia Westpac Banking Corporation Full time

    Infrastructure Operations Specialist - Permanent role - North Ryde and Western Sydney location - Career growth and development **How will I help?** As an Infrastructure Operations Specialist, you will join the 24/7 Data Centre Services Operations Team within Group Technology, providing support for Westpac Group's critical IT systems. **The main...


  • North Ryde, Australia CSR Full time

    **About Us**: CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Our purpose is ‘Building solutions for a...


  • Ryde, Australia Optus Full time

    Infrastructure Specialist – Cloud & DatacentreAt Optus, we don't sit back and let the future happen to us - we're out there making it.By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds,...


  • Ryde, Australia beBeeInfrastructure Full time $80,000 - $125,000

    Job Overview:We are seeking a highly skilled Digital Infrastructure Specialist to facilitate the delivery of managed services and technical support for cloud and datacentre technologies.This role will involve working closely with customers, internal stakeholders, and vendors to provide technical support and assist with incident and change management.Main...


  • North Ryde, Australia Downer Group Full time

    **What You’ll Do** This role offers a broad scope, with key responsibilities including: - Collaborate with business and IT stakeholders to deliver secure, scalable solutions aligned with project priorities. - Manage operational technology systems and underlying server infrastructure.Ensure accurate documentation, training, and change management processes...


  • Cairns North, Queensland, Australia beBeeInfrastructure Full time $90,000 - $120,000

    Infrastructure Safety SpecialistWe are seeking a skilled Infrastructure Safety Specialist to join our Bruce Highway Targeted Safety Program (BHTSP). This is an exciting opportunity to be part of a vital initiative aimed at reducing crash severity and frequency on the Bruce Highway.">Key Responsibilities:Prioritize and manage infrastructure safety projects to...


  • North Mackay, Queensland, Australia beBeeInfrastructure Full time $80,000 - $120,000

    About the RoleAs an Infrastructure Planning Specialist, you will be responsible for delivering high-quality facilities and infrastructure services to support education across Queensland. Your role will involve providing expert advice, coordinating projects, and ensuring schools and educational facilities receive necessary infrastructure support.Main...

  • Network Specialist

    2 weeks ago


    North Ryde, Australia CSR Full time

    **At CSR, we're building a better future together.** We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high...


  • North Lismore, New South Wales, Australia beBeeWaterOperator Full time $61,612 - $61,740

    About the RoleWe are seeking a skilled professional to join our operations team as a Drainage and Water Operations Specialist.Your Key ResponsibilitiesCarry out routine maintenance tasks on water and wastewater infrastructure, ensuring optimal performance and minimizing downtime.Analyze technical specifications, plans, and diagrams to ensure accurate...


  • Laverton North, Australia Lineage Logistics Full time

    Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific. Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner...