Service Supervisor

3 days ago

Truganina, Australia Adaptalift Group Full time

Integral role for a Heavy Equipment Mechanic and Supervisor - Strong leadership opportunity - Truganina + port location, competitive salary + modern company vehicle on offer **About Adaptalift Group**: As one of Australia’s largest and fastest growing materials handling hire and sales companies, we have over 40 years of heritage as a privately-owned, family-operated business. Employing over 600 people across Australia, our team members enjoy making a difference for our customers as part of a dynamic, values-led business where safety is at the forefront of everything we do. **About this role**: Our **Australasian Port Services (APS) business is booming** and now has a pivotal opening for an experienced leader to ensure the ongoing success of our team of Service Technicians. This is a lynchpin role supported by strong leaders who are dedicated to ensuring you have the right information, tools, resources and training to succeed. The position comes with a lucrative salary package including a modern, fully maintained vehicle plus the tools and technology needed to do the job with ease. Our suite of benefits including a program of product, fuel and services discounts, a lucrative employee referral program, wellbeing support and employee celebrations will also offer you an array of valuable and enjoyable perks as an employee of Adaptalift. **Here's what you will be doing**: - **Reporting to the National Operations Manager** for Heavy Equipment; an individual held in high professional esteem at Adaptalift. - **Leading our team of 7 qualified Field Service Technicians** dedicated to our APS business to ensure the seamless execution and quality assurance of scheduled and reactive maintenance plans across the customer base. - **Achieving productivity and profitability standards** through effective scheduling and workflow management. - **Championing customer service** by managing customer relationships to ensure a proactive and exemplary level of service delivery. - **Reporting on a range of service metrics** and standards. - **Proactively monitoring and maintaining a safe workplace.** **Here's what it takes**: - **5+ years of experience as a Service Manager,** Service Supervisor, Field Operations Manager or Workshop Manager managing large teams of Mechanics. You have verifiable evidence of effectively managing people and building work environments that they enjoy belonging to. - **Military Technician Supervisory experience** will be highly regarded, but not essential. - **Heavy equipment,** plant machinery, earth moving machinery or related heavy mechanical industry experience is a "must-have". - **Trade qualification** as a Heavy Diesel Mechanic, Plant Mechanic or similar. - **Flexibility** to switch between administrative responsibilities and get on the tools to help your team, when required**.**: - **Competent computer skills,** including experience with MS Office Suite. - **Full working rights in Australia.** **Applications**:

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