Administrative Officer

Your Opportunity

TAFE Queensland SkillsTech are hiring Administrative Officers

Please note that this is a talent pool for opportunities as they become available at TAFE Queensland SkillsTech.

As an Administrative Officer you will be responsible for providing administrative support to business units across TAFE Queensland SkillsTech.

This position reports to the Manager or Supervisor of the relevant business unit.

The position will be based primarily at one of our Region's four locations (Acacia Ridge, Alexandra Hills, Eagle Farm and Bracken Ridge) however you may be required to perform work at other TAFE Queensland campuses.

Salary

The salary range for this position at the AO2 classification is $59,754.90 - $71,182.01 (gross) per annum.

**Benefits**:

- Four (4) weeks recreation leave (accrued annually)
- Flexible work options (e.g. Purchased leave, compressed hours, telecommuting)
- 12.75% Superannuation and Salary packaging options available
- Financial assistance towards relocation expenses may be available
- Professional development and study assistance available
- Wellbeing initiatives and social responsibility programs
- Access to Employee Assistance Program
- Access to private health corporate plans and corporate discounts (e.g. Fitness Passport, Apple products, Dell products, Lenovo products)
- Comprehensive Domestic and Family Violence (DFV) support options
- Work at Home Software (e.g. Adobe and Microsoft software)
- Employee discounts or deals related to work-at-home software, Apple products, Dell products, Lenovo products, fitness passports, and private health insurance.
- Annual staff recognition awards and years of service recognition
- Pride Network for LGBTQIA+ employees and allies
- White Ribbon Australia Accredited Workplace
- Free car parking

Key Responsibilities
- Provide accurate and efficient administrative services utilising various office equipment and software packages including word processing, spread sheeting and data input.
- Perform general administrative duties including records maintenance, completion of forms (such as processing orders and claims for payment), registering and distributing mail and correspondence according to established procedures.
- Operating office equipment including telephone, fax and photocopier.
- Manage own workflow efficiently, negotiating priorities for deadlines where appropriate.
- Provide courteous, efficient and timely customer services to external and internal clients.
- Respond appropriately to verbal or written enquiries, ensuring that correspondence and enquiries are handled promptly.
- Provide efficient and timely support to the work unit as a member of a work team.
- Undertake research and development on matters relating to business functions.
- Ensure day to day activities align with business operations.
- Contribute to improvement in business processes and practices.

How you will be assessed
- Ability to utilise computer software packages, operate office equipment, and prepare accurate basic written correspondence, notes and records.
- Ability to follow written and verbal instructions, to work within guidelines and procedures and to provide a quality customer service by determining client needs and taking appropriate action.
- Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
- Ability to prioritise and plan workflow to achieve outcomes within identified timeframes.
- Ability to perform duties within a team environment.

Mandatory Requirements

There are no mandatory requirements for this role.

Highly Desirable

Certificate III in Business Administration or similar, or a willingness to obtain qualifications.

How to apply

If you're interested in this role, please use the 'Apply' button to progress to the TAFE Queensland Recruitment Portal where you can view the full role description.

a detailed resume including the contact details for two referees (one of whom is your current supervisor); and
a cover letter which outlines your known skills, abilities, knowledge and experience, why you are interested in the role and what you will bring to the role within the context of the “How you will be assessed” criteria detailed in the role description (a maximum of 2 pages).

Closing date: 5:00pm, Friday 21 February 2025.

Job Reference Number: TQ2025-143

Contact:
Max Herbert

Op Supervisor, Educational Delivery Support (EDS)

Phone: (07) 3244 0675

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace,