Account Manager
2 days ago
**Fulltime Account Manager - Dandenong Vic** Here at Wesbeam, we recognize the true value of our people and the necessity to evolve and grow with the market. Our Dandenong site operates Monday - Friday, and our preferred hours for you to work will be a fixed roster, from Monday - Friday (40 hours per week), between the hours of 7.00 AM and 6.00 PM. Your focus will be on managing and developing Wesbeam’s customer distribution channels in the Dandenong metropolitan and VIC regional areas. **Your duties will include**: - Timely visits to customers, gather information that may affect sales progress, so that it may be dealt with in a professional manner. - Manage customer expectations by proactively providing accurate and timely updates on product lead times, working closely with Wesbeam’s supply chain and logistics. - Meet or exceed sales and product mix targets. - Effectively manage and follow up on product quality issues, should they occur. - Attend regular sales and operations meetings. - Recommend solutions to problems encountered in the preparation of account contracts and conclude negotiations with the customer. - Establish and develop relationships with key stakeholders in the Queensland customer base. - Manage day-to-day queries such as pricing and delivery requests, technical queries, quality enquiries and other sales activities. - Work with Merchant and Fabricator representatives to promote Wesbeam’s brand position through, trade nights, training sessions and industry events. - Effectively maintain and manage a CRM database. - Provide regular and timely market intelligence to support Wesbeam’s pricing, product and channel strategies. - Develop a strong understanding of the building market, define, and implement opportunities to grow Wesbeam’s market share. - Call on builders, specifiers, industry associations, and regulatory bodies. **Essential Selection Criteria**: - Previous experience in a sales, customer service or logistics role. - A proven track record within the building and construction industry is imperative to the role. - Ability to read and interpret residential building plans. - Strong attention to detail, organisational and time management skills, with the ability to own and prioritise multiple disciplinary streams of work. - Well-developed written and verbal communication skills. - Ability to work independently and deliver to agreed deadlines, with a results-driven approach. - Ability to build and maintain working relationships with customers, colleagues and the executive team. **Desired Selection Criteria**: - Proven ability to work in a fast-paced and challenging environment. - A bachelor’s degree or higher in a relevant study area is preferred but not essential. **Essential Requirements**: - Proof of Australian Working Rights - Current Australian Driver’s Licence - Current Australian White card - National Police Clearance (>6months old) - Ability to complete a pre-employment medical clearance with the Company’s provider. At Wesbeam, we value diversity and inclusion. We strongly encourage and welcome applicants from all backgrounds to apply. Wesbeam reserves the right to expire the job advertisement prior to the closing date. **Salary**: From $1.00 per hour Schedule: - 8 hour shift **Education**: - Bachelor Degree (preferred) **Experience**: - Sales: 1 year (preferred) Work Authorisation: - Australia (preferred) Work Location: In person
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