Receptionist

1 week ago

St Johns Park, Australia St. Johns Park Bowling Club Full time

SSt Johns Park Bowling Club is a leading employer in the hospitality industry in South-Western Sydney. We currently have an exciting opportunity available for a **Receptionist **to join our friendly team.

We are looking for people who are passionate about customer service and want to join a growing brand. You are required to be flexible and reliable as you will need to be available 24/7 to work on a rotating roster as required including nights, weekends and public holidays.

**Responsibilities**
- Answering and directing phone calls in a friendly and efficient manner.
- Taking detailed messages ensuring they are forwarded efficiently.
- Provide information on Club services and facilities to members and customers.
- Professionalism in dealing with customers and resolve requests and complaints.
- Accurate cash handling.
- Increase membership sales.
- Membership database management.
- Accurately record bookings for e.g. bistro, courtesy bus.
- Assist with customer enquiries and establish a rapport.
- Confidence in speaking in front of the microphone.
- Assisting Promotions Host.
- Meet & Greet Host.

**Skills and Experience**
- Happy, friendly and bubbly personality (essential)
- Impeccable grooming
- Available to work early morning and late nights shifts
- Able to cover reception shifts whenever required, therefore 24/7 availability is preferred.
- Strong attention to detail.
- Excellent communication skills, both verbal and written.
- Team Player. Can do attitude, with initiative and efficiency.
- Taking a proactive approach towards issues that arise.
- Ability to multi-task.
- RSA and RCG competent.

In return you will be rewarded with an exciting role and employee benefits such as:

- Above-Award Pay Rates
- A generous employee reward and recognition program
- Learning and development opportunities
- Great discounts on food and beverage items and much more

**Job Type**: Part-time

**Salary**: From $24.79 per hour

**Benefits**:

- Professional development assistance

Supplemental pay types:

- Penalty rates

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