General Manager Clinical Governance

**About us**

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of life for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.

**The opportunity**

The General Manager Clinical Governance provides enterprise-wide clinical leadership, ensuring safe, high-quality, person-centred care across all services. It is a key liaison role with external stakeholders, including Government, regulators, and industry bodies. This role leads the development and implementation of clinical governance frameworks, fosters a strong Clinical Community of Practice, and supports the professional development, wellbeing, and credentialing of clinical staff. The General Manager Clinical Governance champions evidence-based practice, continuous improvement, clinical workforce capability, and innovation aligned with HammondCare’s Mission and strategy.

**Key Focus Areas**:

- Develop and lead the implementation of an enterprise-wide Clinical Governance Strategy aligned to the new Aged Care Act requirements to ensure safe, high-quality, and person-centred care across all services
- Embed the Clinical Governance Framework across all Care Units to ensure consistent, evidence-based care
- Chair the Clinical Governance Committee and Quality Care Advisory Body
- Oversee clinical data validation, monitor performance, and lead continuous improvement initiatives
- Partner with clinical leaders to develop policies, programs, and processes that improve clinical outcomes, quality, and compliance
- Align clinical practice with HammondCare’s Mission, strategy, and regulatory obligations
- Strengthen clinical performance through data-driven improvement and risk management
- Champion clinical workforce capability clinical education and leadership
- Provide senior clinical leadership and high-level advice in complex clinical matters across all Care Units

**This is a permanent full-time position based at St Leonards however the role has flexibility to work out of any of our HammondCare sites within NSW.**

**This role may require you to travel to our sites from time to time.**

**What we can offer you**

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
- Additional leave purchase options and 14 weeks paid parental leave
- Flexible working options, including hybrid arrangements
- Discounts on everyday products and services
- Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
- Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family.
- Health & Wellbeing programmes
- Reward & Recognition programmes
- Referral bonuses
- Career and professional development opportunities

**Responsibilities**

Strategic Clinical Leadership & Governance
- Develop and lead the enterprise Clinical Governance Strategy to underpin safe, high-quality, person-centred care
- Chair the Clinical Governance Committee and Quality Care Advisory Body
- Support the Board Quality, Safety, and Care Sub-Committee with expert clinical advice
- Ensure enterprise-wide integration of clinical policies, audit systems, and governance structure
- Influence organisational decision-making with high-level medical expertise

Clinical Excellence & Performance
- Set, monitor, and report on clinical performance targets aligned with standards (e.g., NACMQI, Strengthened Quality Standards)
- Leverage data and business intelligence to identify risks, gaps, and drive continuous quality improvement
- Lead incident management, risk mitigation, and clinical investigations where required

Clinical Workforce Development and Wellbeing
- Lead and nurture a Clinical Community of Practice across HammondCare services
- Mentor and develop clinical leaders, building a future-ready clinical workforce
- Support the professional development of Clinical Staff
- Collaborate with Learning and People teams to design clinical education and reflective practice tools

Clinical Quality Assurance & Improvement
- Embed a culture of innovation, learning, and continuous quality improvement
- Support clinical audit programs, quality improvement cycles, and dissemination of lessons learned
- Lead enterprise initiatives to remediate underperforming services and lift care quality across all Care Units

Clinical Policy, Risk, and Compliance
- Lead the development and implementation of clinical p