Clinical Governance Manager

**Eucalyptus **(or 'Euc' for short) is a healthcare technology organisation on a mission to deliver high-touch, high-quality care to millions of patients.

Eucalyptus is a house of consumer healthcare brands built off of a core shared technology and services layer. We have 4 healthcare brands that form the connective tissue between telehealth consults with doctors, pharmacy delivery and ongoing patient care. Our goal is to provide a differentiated and comprehensive care experience for a wide variety of patients and conditions.

We're looking for a Clinical Governance Manager to join our team at Eucalyptus. It's an exciting opportunity to own the design, implementation and iterative improvements of our clinical governance structures while ensuring that that our products and services meet the highest clinical standards and regulatory requirements.Your responsibilities:

- Develop, implement & continuously improve Euc's clinical governance policies & procedures;
- Own the management, monitoring and roll-out of Euc's safety & quality standards;
- Develop the playbook for intervention to drive conformance to the safety & quality standards;
- Monitor, report on and conduct root cause analyses into clinical incidents and near-misses, and develop strategies to prevent them from reoccurring;
- Own the ongoing updates and improvements to Euc's clinical guidelines;
- Implement best-in-class metrics to measure clinical performance on safety, quality and health outcomes;
- Build relationships with key stakeholders to enable our clinical governance structures to be tested, interrogated and improved by the best in the business.

**You'll thrive in this role if**:

- you know and trust the science, but aren't scared to challenge conventions;
- you are a master at stakeholder relationships, capable of crafting win-win situations to get the outcomes you need;
- you can prioritise and manage multiple projects in ambiguous environments;
- you are an exceptional communicator who can share complex messages with clarity;
- you're prepared to roll up your sleeves & work hard to improve healthcare for every Australian.

**Requirements**:

- 3+ years of experience in a clinical governance role (or similar)
- Current or former AHPRA registration
- Based in Sydney

**So, why join Eucalyptus?**

We work with doctors, specialists, pharmacists, and medical professionals from all over the country, and our 4 brands speak to different people at different stages of their life and needs.We have built a patient-centric platform that provides end-to-end healthcare at scale and we've managed to do all this, in just 3 years

**Euc also offers amazing benefits to our permanent staff based in our Sydney HQ office**:

- Employee-only discounts from our portfolio of healthcare brands: Pilot, Kin Fertility, Software & Juniper
- Wellness benefits include Employee Assistant Program and monthly Health & Fitness allowance.
- We have social clubs with budgets that allow you to bond with employees with similar interests
- We offer each Eucalypt a monthly budget so they can get coffee and catch up with each other
- Euc-wide events that happen at least once a quarter.
- Inclusive parental leave that offers 20 weeks paid leave for a primary carer.
- We are proud to be a part of Kin Fertility 's #WeNeedMoreLeave campaign with raising awareness and encouraging businesses, big or small, to increase their paid miscarriage leave to at least 10 days.
- Euc and Brand merch designed by our very own in-house creative team.
- Hybrid working environment with 3 days in office and 2 at home.