Current jobs related to After Sales Care - Derrimut - Beacon Lighting
-
After Sales Care
5 days ago
Derrimut, Australia Beacon Lighting Full time**Join Australia’s leading lighting retailer**: - ** Multiple permanent roles at our Support Centre located in Derrimut**: - ** Great company culture and benefits with flexible working arrangements** **About Beacon Lighting** Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light...
-
Customer Service
3 days ago
Derrimut, Australia Beacon Lighting Full time**After initial onsite training, this role will be - 3 days work from home and 2 days work at the office in Derrimut** - ** Join Australia’s leading lighting retailer**: - ** Full Time permanent role at our Support Centre located in Derrimut**: - ** Great company culture and benefits with flexible working arrangements** **About Beacon...
-
Customer Service
2 weeks ago
Derrimut, Australia Beacon Lighting Full time**After initial onsite training, this role will be - 3 days work from home and 2 days work at the office in Derrimut** - ** Join Australia’s leading lighting retailer**: - ** Great company culture and benefits with flexible working arrangements** **About Beacon** Our story began in Melbourne in 1967 with a single store and the drive to brighten up...
-
Customer Service
7 days ago
Derrimut, Australia Beacon Lighting Full time**2 full time role available** **After initial onsite training, this role will be - 3 days work from home and 2 days work at the office in Derrimut** - ** Join Australia’s leading lighting retailer**: - ** Great company culture and benefits with flexible working arrangements**: - ** Questions? Please contact Steve Moir on 0457 535 904** **About...
-
Full Time Customer Service
2 weeks ago
Derrimut, Australia Beacon Lighting Full time**After initial onsite training, this role will be - 3 days work from home and 2 days work at the office in Derrimut** - ** Join Australia’s leading lighting retailer**: - ** Full Time permanent role at our Support Centre located in Derrimut**: - ** Great company culture and benefits with flexible working arrangements** **About Beacon...
-
Internal Sales Assistant
1 week ago
Derrimut, Victoria, Australia GTE Employment Services Full time $45,000 - $60,000 per yearOur client operating in the Racking Industry, is committed to delivering exceptional end-to-end storage solutions. They are seeking a detail-oriented Sales Assistant to manage their after-sales service processes. This role is crucial in maintaining reputation as a highly trusted storage solution provider by ensuring smooth delivery and installation of the...
-
Inbound Sales Consultant
2 days ago
Derrimut, Australia Solar Specialist Full time**Inbound Sales Consultant | H**uge Commissions with Hourly Rate** **The Role** We are seeking passionate and experienced sales people to become Sales Consultants in our Melbourne inbound sales team. Your previous experience in a sales role will see you excel and be rewarded with commissions and incentives on top of your hourly rate. **Key...
-
Department Manager Sales
2 weeks ago
Derrimut, Australia Commercial Motor Vehicles Pty Ltd. Full timeAbout CMI Hino CMI Hino is a mid-sized truck dealership operating from a very modern, well-equipped facility in Melbourne's West. We are a long term authorised dealer for the full range of Hino Trucks & Buses. The brand comes with strong factory backing and is a market leader in the field. Our stand-alone Hino dealership has provided unprecedented growth...
-
Truck Dealership Sales Manager
7 days ago
Derrimut, Victoria, Australia Westar Trucks Full time $120,000 - $180,000 per yearWestar Trucks Derrimut has been recognised as a Dealer of Excellence (2020, 2022, 2023, and 2024) and is proud to be an AIA Employer of the Year (2023, 2024 and We value our employees and offer a supportive, inclusive, and enjoyable work environment.Westar Trucks, a leader in the light-to-medium-duty truck market, is seeking a Sales Manager to join our...
-
Sales Admin Support
2 weeks ago
Derrimut, Australia Interior Secrets Full timeWe are Interior Secrets. Interior Secrets is a digital-first business on a mission to create collections of furniture so you can create spaces to feel comfortably you. No secrets, we made it our business to give Australians access to affordable on trend design. Our brands’ success is evident in its cult-like following. We have been featured as an AFR &...
After Sales Care
2 weeks ago
**Join Australia’s leading lighting retailer**:
- ** Multiple permanent roles at our Support Centre located in Derrimut**:
- ** Great company culture and benefits with flexible working arrangements**
**About Beacon Lighting**
Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide. We’re driven by a passion to improve the homes and lives of our customers by always searching for and creating not only beautiful and exciting designs, but products that are innovative and gentle on the environment.
**The Roles**
We currently have 3 exciting opportunities for Customer Care gurus to join the team at our Store Support Centre located in Derrimut. These roles involve responding to customer enquiries in relation to after sales for both internal and external customers by arranging repairs or replacement under warranty.
**Team Leader**
- Lead and inspire a team of 7 in the after-sales customer care department
- Oversee day-to-day call centre operations of the Warranty and Installation team
- Serve as a liaison between internal team members, electricians, contractors, Beacon Lighting stores, and customers, to streamline processes and improve overall customer satisfaction
- Take a hands-on approach to managing workflow, ensuring timely and efficient processing of warranty claims
- Implement and optimize processes to enhance team productivity
**Full Time Customer Service**
- Monday - Friday, 9am - 5pm
- respond to customer enquiries in relation to after sales for both internal and external customers by arranging repairs or replacement under warranty
**Part Time Customer Service**
- 24 hours a week
- Monday - Friday, 9am - 5pm, spread over 3 or 5 days (your choice)
- respond to customer enquiries in relation to after sales for both internal and external customers by arranging repairs or replacement under warranty
**About You**
To be successful in the role you will:
- Be able to make sound decisions
- Have strong communication and organisational skills
- Be able to work independently and within a team environment
- Have intermediate computer skills
- Have demonstrated strong customer service skills
**Benefits**
In return for your efforts we offer attractive salary packages and wage rates, generous product discounts and a great supportive team culture. Based in Derrimut, this role also offers flexible working arrangements that enable significant time working from home. This is a fantastic opportunity to work within an ASX listed company that has been constantly evolving and striving for success for over 50 years.
**Please Note**
LI-Hybrid
