Guest Service Agent

3 days ago

Perth, Australia Marriott International, Inc Full time

**Job Number** 23089591

**Job Category** Rooms & Guest Services Operations

**Location** Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia

**Schedule** Part-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Who we are**

In hotels, every day is different and always exciting Experience this with Four Points Perth, where a fantastic career opportunity awaits you.

With 278 stylishly comfortable rooms, our Hotel is a home away from home for business and leisure travellers alike. We're in a great location opposite the RAC Arena and close to the Northbridge entertainment and dining district.

**Your duties will include**:

- The check in and check out of hotel guests
- Maintaining guest accounts
- Taking reservations when required
- Assisting with all guest enquiries and directing internal and external phone calls.
- Ensuring that all guests feel welcome and comfortable whenever they have contact with the Front Office Department
- Creating a welcoming impression as an ambassador for the hotel at all times will be of utmost importance.

**Skills & Experience**:
Your skills and experience will include:

- Competent with Word, Excel, PowerPoint and software packages
- Competent with OPERA Software or similar highly regarded
- Passion for delivering energetic customer service
- Positive attitude and an electric personality
- Articulate, confident and well groomed
- Passionate about a career in hospitality management

**What you will enjoy**

Marriott's “Life. With the Works”, offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:

- Flexible working
- Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
- Enhanced superannuation
- Travel & stay benefits including eligibility into our Bonvoy loyalty program
- Incentive, recognition, and wellbeing programs
- Excellent career growth and learning opportunities
- Access to EAP Support Services
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

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