Administration Officer

2 weeks ago

Melbourne, Australia Ringwood Private Hospital Full time

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Patient Services Team have several vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.

**As an Administration Officer your responsibilities will include**:

- Perform a broad range of administration duties including:

- Manage a busy reception desk
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records
- Perform Health Fund Checks as required
- Manage the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry

As one of the leading cancer hospitals in Melbourne’s outer east, Ringwood Private Hospital provides high quality care for patients from diagnosis, including all aspects of treatments as well as end of life care.

Ringwood Private Hospital treats patients across a range of specialty areas and offers a wide range of medical and surgical services, using contemporary equipment, in a start of the art theatre setting.

With a focus on providing patients with full service healthcare Ringwood Private offers a coordinated cancer support services for all patients by a dedicated clinical team.

**Selection Criteria**:

- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a team
- Flexible to work a variety of shifts - early/late shifts & weekend work
- WebPas Hospital system experience (Desired)

**Why Healthscope?**

When you join Healthscope, you become part of our Community of Care.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.

We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely.

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient’s lives.

**Applications close**: 22nd September 2025

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