Banking Consultant, Bankstown Nsw

1 week ago


Bankstown, Australia ANZ Banking Group Full time

**Req ID**: 87288
**Department**: AR Branch Network
**Division**: Australia Retail
**Location**: Bankstown
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Banking Consultant in our Retail Banking, you’ll play a key role in helping to providing customers with a seamless banking experience, through meeting each customer’s end-to-end financial needs and goals across transaction activities, needs based conversations and educating them on the financial solutions available, including digital. They have the knowledge required to complete customer transactions, as well as have in-depth needs based conversations and fulfil products as per their accreditation level. This role is based mainly in branches and will deliver a high standard of customer service to ensure customers are not only satisfied, but strong advocates for ANZ.
You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Location**: Bankstown Central Shopping Centre, shop P1, North Terrace
Bankstown NSW 2200
**Role Type**: Permanent, Full-Time (40 hours/week)
What will your day look like?
**As a Banking Consultant, you will have the opportunity to**:
Provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions,
Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,
Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,
Actively participate in and support bank programs and initiatives,
Take responsibility to ‘know your customer’ from a risk perspective, and
Ensure compliance with ANZ and branch policies and procedures.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:

- Exceptional customer focus - retail experience is an advantage,
- Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,
- Ability to multi-task and highly adaptable to change and ambiguity,
- Willingness to work in a collaborative team environment,
- Sound understanding of compliance, and
- Excellent communication and interpersonal skills.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
18/02/2025, 11.59pm, (Melbourne Australia)



  • Bankstown, Australia ANZ Banking Group Full time

    **Req ID**: 85705 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Bankstown About Us Build a rewarding career in an innovative, fast paced and collaborative environment Are you someone who has the desire and ability to move up a career path to Lending? Join us! Use your passion and curiosity for people, and put them at the...


  • Bankstown, Australia ANZ Banking Group Full time

    About the role Build a rewarding career in an innovative, fast paced and collaborative environment Be part of a team vital to transforming ANZ for the future Use your passion and curiosity for people, and put them at the centre of everything you do At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by...

  • Club Team Leader

    3 days ago


    Bankstown, Australia Bankstown Sports Full time

    **If you are a self-motivated, collaborative team player with a can-do attitude, then keep reading!** Bankstown Sports is one of Australia’s largest and most innovative registered clubs, and we are looking for a talented Team Leaders and/or Supervisors to join Bankstown Bowls Club on a permanent part-time basis. You will have the chance to fast-track your...


  • Bankstown, Australia Optus Full time

    **Location**: Bankstown, NSW **Company**: Optus **Type**: Casual **Job ID**: 160518 **Date**: 27 August 2024 17:25 PM Challenge yourself. Change the game. It starts with YES! At Optus, our vision is to be Australia’s most loved everyday brand with lasting customer relationships. We're enthused about the latest technology trends, products & services. We're...


  • Bankstown, Australia Bankstown Sports Full time

    About Us Bankstown Sports is one of NSW's largest and leading reputable clubs and is a proud supporter of the local community. Members and patrons are drawn to our club; as they enjoy a great atmosphere, excellent dining options and exceptional service. Some of the main features of Bankstown Sports Club include weekly entertainment, a wide variety of...

  • Retail Merchandiser

    2 weeks ago


    Bankstown, Australia CROSSMARK Australia Full time

    Retail Merchandiser - Bankstown - NSW (Car and License Required) **Suburbs included**: Bankstown. Lakemba. Punchbowl, Greenacre, Yagoona Employment Type - Casual Work for the 2024 Best Places to Work winner! CROSSMARK have ongoing casual work in Coles and Woolworths. 5 - 25 hours per week, Mon - Fri Competitive Casual hourly rate $31.68 p/hr + $0.98 p/kms +...


  • Bankstown, Australia UFC Gym Bankstown Full time

    Have a passion for health and fitness? UFC Gym Bankstown is looking for energetic, enthusiastic people with drive and determination to succeed. UFC Gym is an extension of the UFC (Ultimate Fighting Championship), with over 200 gyms worldwide; caters for all ages and fitness levels, is a gym for the whole family providing an extensive range of mixed martial...

  • Body Piercer

    1 day ago


    Bankstown, Australia Hairhouse Bankstown Full time

    Body Piercers - Junior & Experienced Body piercers required for our Hairhouse Bankstown store. You will be performing body piercings and delivering the best customer experience in a professional manner Helping customers with jewellery sales, and responding to queries with your in-depth knowledge. Hairhouse Bankstown specialises in safe body piercing and...


  • Bankstown, Australia ANZ Full time $90,000 - $120,000 per year

    About UsAbout the Role Build a rewarding career in an innovative, fast paced and collaborative environment Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested? An intense passion and curiosity for people, their needs and wants, putting them at the centre of everything you do What will you bring? Role models a...

  • Sales Consultant

    7 days ago


    Bankstown, Australia ITEC- International Training and Education Counsel Full time

    **Role - Sales Consultant** **Position: Permanent Part-time or Full-time (On-Site)** **Location: Bankstown, NSW 2200.** **ITEC- International Training & Education Counsel** is a renowned Australian RPL company. We have different branches all over Australia including Sydney CBD, Bankstown, Wollongong, Melbourne and Perth. We are looking for a passionate...