Medical Records Administrator

1 week ago

Brisbane, Australia Queensland Government Full time

**About the role

Provide administrative and medical records process support in relation to confidential medical records (paper and digital). Contribute to patient flow by ensuring the presence of required medical files and information internally and externally as required in both paper and digital form (ieMR). The Medical Records Department operates 24 hours a day, 7 days a week. Actual start and finish times vary according to service requirements and may include the incumbent to work according to a 24-hour shift roster (this will include weekends and public holidays).

About you

Process, receipt and track incoming and outgoing patient medical records accurately to ensure charts are accessible for timely continuity of patient care.
Perform general administrative duties including answering telephone and front counter enquiries.
Generate reports of missing charts and liaise with all departments of the hospital to locate these and redirect to the requesting area within sometimes stringent and critical timeframes.
Contribute to the daily operations of the medical records department by providing advice and support to staff as required.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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