Fulfilment Centre Manager

Work, Life Balance | Onsite Parking | Developmental Opportunities
- Supportive Team Environment | Diverse & Inclusive Work Culture
- Fast Growing Australian Owned & Operated | Technological Driven Workplace

**Who are we?**
eStore Logistics is the market leading eCommerce and omni-channel third-party Logistics provider (3PL). We are a tech enabled logistics leader, having a strong reputation as the trusted fulfilment partner for our clients which include Australia’s largest pure play online retailer, Australia’s largest online furniture retailer, more than 10 of Australia’s top 50 eCommerce businesses and many iconic retailers which have a retail store and eCommerce presence.

We are a team of energetic professionals with a key focus on rapid growth and expansion, through investing in and empowering our people to achieve excellence. The business is rapidly expanding and currently has 6 fulfilment centres (FC) across Australia. eStore Logistics has recently introduced Australian-first goods to person picking technology that utilises autonomous mobile robots at its Victorian sites and continues to cement itself as a market leader in the 3PL space.

We set the bar high, are outcome-focused and love action-oriented people who are obsessed with great outcomes We embrace change, as there are no maps for where we are going. This isn’t for everyone.

**What are we looking for?**
FC Managers ensure the successful operation of a site. They encompass a safety-first mindset, can lead a team to achieve by setting and managing attainable goals and they ensure that customer service is at the forefront of what they do and how their teams operate. Our FC managers take accountability for sustained business success and development, they are self-aware, they seek feedback and are open to ideas from their team. Relationship building skills are foundational to how they lead their teams and manage their portfolio of customers and they do so with integrity, commitment and passion. Furthermore, our FC managers are problem solvers that possess exceptional communication skills, exercise sound judgement and thrive in fast-paced environments.

**What will you do?**
- Ensure that safety, training and discipline within the site is upheld by all employees
- Manage the sites profit and loss (PNL) and meet daily inbound and outbound SLA’s
- Lead, mentor and provide performance reviews to your team
- Facilitate weekly direct cost reviews and toolbox talks
- Sign-off on labour planning and manage labour costs and rostering within site
- Ensure that MHE is operating at full capacity
- Engage with internal stakeholders and suppliers (waste, cartage, freight carriers)
- Identify operational optimisation opportunities through slotting, consolidation etc
- Maintain inventory accuracy through process controls of inbound, outbound and inventory management functions

**What skills will you have?**
- Minimum 5 years operations experience gained within consumer goods/ecommerce
- Recent Automation Experience
- Ability to align the culture of your team with the companies vision
- Proven track record of improving efficiencies within a distribution environment
- Demonstrated ability to be self-motivated, organised and effectively solve problems with an innovative mindset.
- Confidently build and maintain trustful, meaningful relationships by utilising your advanced interpersonal, communication and commercial skills
- High level understanding of PNL, labour planning and project management

**Additional requirements**:

- Prepared to undertake any additional training to complement the operation.
- Australian citizenship or permanent residence.

**Why eStore Logistics?**
This is an exciting opportunity to work with the market leader in order fulfilment, with an exceptionally talented and passionate team. You’ll learn, contribute, mentor and laugh with a dedicated team of people all with a common goal of servicing our clients. Your ideas will get heard, you’ll feel part of a team, you’ll have passionate debates and do the best work of your career so far.