Sales Coordinator

2 days ago

Port Melbourne, Australia Stratton Finance Full time

Full time permanent opportunity, career progression opportunities
- Port Melbourne Office, hybrid work from home, fun office environment
- Close-knit team, supportive leadership, full training provided

**About Stratton Finance**

We may be a finance company, but we are
- not_ one of those
- old-school_ finance companies. No boring bankers, no bean-counters, and no corporate bureaucracy. With over 25 years of proven experience, Stratton Finance is an award-winning finance broker that has supported hundreds of thousands of Australians in purchasing their car, boat, caravan, or commercial asset. We are real people, who work closely with our customers to secure the best rates from lenders that fit their unique situations, providing personalised assistance every step of the way. We believe we have the best quality products, technology & people to deliver a superior customer and people journey.

**Sounds like a cool place, but what about the role?**

The Sales Coordinator will be a vital point of contact with our clients, building relationships and assisting in assessing their needs. In this role you will be working closely with and supporting Finance Consultants to generate new enquiries and to ensure efficient and accurate processing of documentation for our clients. You will be confident in contacting customers via phone calls and qualifying leads generated from marketing campaigns, as well as carrying out administrative duties to facilitate the sales process. Additional responsibilities include:

- Answering inbound and making outbound calls, being the voice of our brand and generating new enquiry
- Managing and maintaining customer data and record keeping of active customers via CRM
- Working towards and achieving individual and team sales targets and customer feedback ratings

**To be successful in the role, you will have**:

- Prior experience in a role that required frequent communication with customers over the phone
- Customer centric sales approach with a second-to-none phone manner
- Strong attention to detail and process driven mindset
- Experience with varying administrative tasks
- A Team Player - you will be working and learning with some of the best in the business with the opportunity to grow your career
- Sales and growth mind set with experience achieving and exceeding KPI’s
- **Successful applicants must have unlimited working rights in Australia will be required to undertake pre-employment checks.**

**The Great Stuff**

***
We are a diverse bunch of people who take pride in our company, customers and products. Our workspaces are collaborative and relaxed, no need to wear a suit and tie, but be prepared to occasionally join a friendly lunch time game of table tennis
- A suite of awesome leave benefits - an RDO on your birthday, purchase additional annual leave, study leave, paid parental leave and more
- In addition to a hybrid work from office/home arrangement, we understand that life happens and provide our people with flexibility that really matters
- An engaging wellbeing program, providing more than just a free annual flu shot
- Defined development and leadership pathways with a dedicated in-house development coach
- Free monthly lunches, kitchens stocked with food and coffee machines, and social club for those keen on some out of the office fun

***

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