Sales Support Coordinator

6 days ago

Port Melbourne, Australia IPA Personnel Services Full time

**SALES CO-ORDINATOR**

**Client & Sales Administration Support (Aboriginal Identified Role)**

Our client, is a division of a top 20ASX company with over 100,00 employees they are a trusted partner in workwear solutions and Australia's largest workwear provider, manufacturing over seven million units each year.

Our client prides themselves on a continuous investment in innovation, market knowledge, pioneering ideas, and a commitment to sustainability practices. They work as one team and put their customers first, and they do this with integrity and are passionate about what they do

Joining the team is an opportunity to thrive in an inspiring, safe, and inclusive community.

**ABOUT THE ROLE**

As the Sales Coordinator, you will be responsible for delivering customer service to account customers by operating as the key internal administrative contact. Support the Sales Manager, Senior Account Manager, Account Managers, customers, and the team through actively assisting them in driving sales and exceeding customer expectations.

Excellent administrative skills are essential in this role, Previous experience in a Sales role isn't required - those with strong data entry skills and computer literacy will be suitable duties will include but are not limited to:

- Providing strong client support in a prompt and professional manner
- Generating daily backorder reports and analysis
- Supporting the team by actively managing KPI performance
- highlighting and offering solutions for low stock levels or system issues
- Anticipating future stock issues and communicating to team
- Daily reviews of what is open/allocated/pick for each client
- Be the primary point of contact for customer service for order related issues.
- Support the team for customer indent ordering period
- Work with other departments across the business as required to identify issues and deliver results within the scheduled timeframe
- Review client orders at the close of each indent ordering period against forecast POs placed with the suppliers to identify exceptions.
- Provide monthly reports for team on all outgoing styles, opening stock, sales, closing stock - units and $ value
- Produce accurate data to team to facilitate forecasting and increase visibility of sales
- Produce scheduled contracted reporting for clients that presents the months sales, KPI results and current stock holding for the client within contracted days

**ABOUT YOU**
- Computer literacy (intermediate excel, intermediate word)
- Accurate Data Entry Skills (Alpha - Numeric)
- Strong Communication Skills
- Great Problem-Solving Skills
- Good at planning and organising
- Ability to manage competing priorities
- Excellent Time Management
- Initiative

**This role offers a great opportunity to join a great team of like-minded, hard-working people who are passionate about achieving the company's vision, growth and objectives.**

**Excellent benefits, a competitive salary, Hybrid work arrangements and opportunities to further your career within a company that aspires to build a culture where diversity and inclusion is celebrated

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