Leader - Workers Compensation

**Lead a High Performing Workers Compensation team**:

- **Motivate, develop, empower and engage your team**:

- **Perth location**

You will provide purposeful leadership and direction to create a high performing team environment, providing oversight and management of Claims Team Operational/strategic activities in line with financial divisional objectives**.**

You will demonstrate the ability to manage positive relationships across all key scheme stakeholders to co-ordinate activities; meet and exceed required standards and demonstrate continuous improvement in the execution of all business processes and initiatives.

You will provide outstanding leadership through role modelling, consistent coaching at all levels to strengthen skills and productivity; and drive performance and outcomes through activities that build team engagement and employee satisfaction.

**What you’ll do**
- Drive performance of the team that delivers team results against the business strategy and financial targets
- Motivate, develop, empower and engage team members to drive results and create a high performing team.
- Manage day to day workflow; resources, productivity and efficiency, ensuring performance objectives are met.
- Collaborate with Technical Advisor, Return to Work Specialist and Injury Management Advisor to identify and implement development opportunities for team members.
- Analyse data and reports to identify trends performance improvement.
- Actively participate in continuous improvement projects
- Identify opportunities to improve systems, processes and claims management strategies.
- Develop strong relationships with peers to drive department culture and engagement initiatives.
- Build, enhance and maintain quality relationships with all internal and external customers and key stakeholders

**What you’ll bring**
- Demonstrated experience in workers’ compensation claims management, personal injury claims or an associated field
- Experience leading a team of people or demonstrated ability to lead, engage and motivate others
- Demonstrated business acumen including the ability to understand data, identify area of opportunity and deliver to business targets
- Solid stakeholder management experience with the ability to manage expectations and balance the needs of multiple parties

**Our Benefits**
- Discounts of up to 25% on our various Insurance, Banking & Superannuation products
- Flexible working environment and arrangements; genuine focus on work-life balance
- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
- We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Employee Referral Program ($1000), Facilities for nursing mothers, Years of Service Recognition)

**About Suncorp Group**

At GIO We’ve been helping customers navigate life’s uncertainties since 1927. Our network brings together financial services and products with brands like GIO, Suncorp, AAMI, APIA, Shannons and Bingle, in one place. Working for GIO, you'll be part of the Suncorp Network - one of Australia and New Zealand’s biggest and most trusted names in insurance. Satisfy your career goals and enjoy the benefits of working for a large organisation that aspires to be better and values your contribution.

For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon. You will be joining an organisation which cares and is proud of our achievements in being recognised for
- Money magazine’s Bank of the Year and Business Bank for the fourth consecutive year (2018-2021)
- Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
- Developing our Small Business COVID-19 Relief Package to support our Insurance customers (2020)
- Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
- Named an Inclusive Employer by the Diversity Council of Australia (2019-2020)
- Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)
- At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution._
- The health and safety of our people, customers and communities is our number one priority. This means that we