Client Relationship Manager

2 weeks ago

Sydney, Australia Cognizant Full time

The Client Services Executive owns the growth, and overall performance for the assigned relationships within one. account. S/he executes and manages the account plan under the guidance of the Client Partner

**Market Leadership**

Creates sales strategy and plan for the CP’s review and for its incorporation into a broader client strategy and plan

**Relationship Management**

Executes and manages the account plan under the guidance of the Client Partner. Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives

**Business Development**

Responds to and delivers on client requests; responds to RFPs. Identifies opportunities, makes proactive

proposals to client in line with Account Strategy. Obtains approvals to pursue opportunities. Engages the relevant teams for solutions

**Mandatory Skills**:

- Seasoned business development professional with trail blazing track record in acquiring new businesses.
- Thorough domain knowledge and experience in Banking and Finance with awareness / expertise in latest digital innovations in the industry / domain.
- Possess an interest and passion towards engaging senior level executives in transformation solutions through consultative approach.
- Strategic thinking and the confidence and ability to plan ahead and stay the course
- Proven track record of winning large deals & winning new logos
- Strong negotiation skills & ability to make deals happen
- Willingness to travel extensively within the market
- Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
- Excellent communication and facilitation skills.
- Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal.

**Duties and Responsibilities**:

- Will be accountable for the business growth of the portfolio.
- Strategize and create a blue print for increased mindshare and wallet share in respective market segment/portfolios
- Will be responsible for strategic planning for the portfolio driving customer satisfaction.
- Actively participate in business planning / budgeting exercises & provide a view to senior management
- Will be responsible for high-level relationship management with clients and serve as the primary management contact and client liaison.
- Generate leads and aggressively pursue them to closure
- Actively manage pipeline & ensure healthy deals in pipeline
- Represent Cognizant in Industry forums / conferences/speaker/panel sessions etc.
- P&L management for respective portfolio

**Salary**: >100,000

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