Technical Support Specialist

7 days ago

Sunshine West, Australia AGCO Full time

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is proud to be working towards a solution, come and join us and make your contribution.

We are looking for 3 new Technical Support Specialist to support aftersales on AGCO large dealer group and farmer customer.

**Job Summary**:
Aftersales position supporting the AGCO Dealer network. Providing a field-based contact point for technical support, and

Support provided to the dealer including, but not limited to:

- Operational / departmental support; workshop operation, special tooling, customer queries, product campaigns and training requirements.
- Technical support, providing a first point of contact to assist with technical issues within the dealership, and provide timely solutions to ensure consistent uptime of AGCO products.
- Technical training; deliver technical training to dealers and internal staff, develop training material, plan and prepare course material.

**Your Impact**
- Work alongside our dealer partners to resolve field service issues.
- Attend train the trainer courses on all AGCO products
- Organise & conduct/assist dealer training - Product, Technical, Installations, & AGCO Systems
- Perform technical visits as required to support timely resolutions to product issues.
- Communicate with dealers directly and via Tech Connect support portal.

**Your Experience and Qualifications**
- Good Product & Technical understanding of modern agricultural equipment.
- Understanding and awareness of the Australian agricultural industry.
- Awareness of Occupational, Health & Safety requirements.

**To be successful in this role, you bring with you the following attributes**:

- Aligning Performance for Success
- Building Customer Relationships
- Building Partnerships
- Coaching
- Continuous Improvement
- Creating a Culture of Trust
- Customer Focus
- Delegation and Empowerment
- Driving for Results
- Influencing
- Inspiring Others
- Monitoring Information

**Benefits**
- Competitive base salary
- A company performance related annual bonus
- Continuous inhouse training
- A supportive workplace culture

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

  • Technical Support

    2 weeks ago

    West Melbourne, Australia Aftershock Pc Full time

    Are you an experienced tech enthusiast with proven firsthand experience in solving problems and making a positive impact on others? Aftershock PC is seeking a seasoned individual with a deep passion for PC hardware and troubleshooting to become key members of our Technical Support team. **Joining our team means**: - Mastering complex troubleshooting...

  • Technical Support Specialist for Cloud Services

    6 days ago

    Sunshine Coast Regional District, Australia beBeeCloudSupport Full time $100,000 - $150,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team and provide exceptional support for our cloud services. The successful candidate will be responsible for investigating and resolving complex technical issues reported by customers, working collaboratively with internal teams to deliver timely and effective solutions.Key...

  • Nursing and Midwifery Technical Support Specialist

    2 weeks ago

    Sunshine Coast Regional District, Australia beBeeTechnical Full time

    Job DescriptionThe role of Technical Support Specialist is crucial in ensuring the seamless operation of teaching facilities and creating a safe, realistic, and engaging environment for students.Provide technical expertise and support to undergraduate and postgraduate teaching and facilitate high-fidelity simulated learning for students across the...

  • Technical Support

    2 weeks ago

    West Melbourne, Victoria, Australia Aftershock PC Full time US$53,000 - US$67,338 per year

    Are you an experienced tech enthusiast with proven firsthand experience in solving problems and making a positive impact on others? Aftershock PC is seeking a seasoned individual with a deep passion for PC hardware and troubleshooting to become key members of our Technical Support team.Joining our team means:Mastering complex troubleshooting techniques to...

  • Technical Support Specialist

    2 weeks ago

    Sunshine Coast Regional District, Australia beBeeService Full time

    We are seeking a skilled and experienced IT professional to join our team as a Service Desk Technician. This role offers the opportunity to provide technical expertise and support to staff, working in a supportive and values-driven environment.About the RoleThe successful candidate will be responsible for delivering quality customer service and Level 2 IT...

  • Technical Support Specialist

    2 weeks ago

    Sunshine Coast Regional District, Australia beBeeTechnician Full time $80,236 - $90,420

    Job DescriptionWe are seeking a motivated individual to support our midwifery academic programs through the delivery of technical services in our simulation and clinical teaching spaces.This role is essential to creating a safe, realistic, and engaging environment for students as they develop the skills and confidence required for midwifery practice.Key...

  • Technical Support Automation

    7 days ago

    West Perth, Australia Metso Outotec Full time

    Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources? As a newly combined company Metso Outotec creates a unique workplace. Combining the strengths of two companies we offer stronger platform for growth and innovation. This is your opportunity to join the positive change. **Job...

  • Civil Design Technical

    2 weeks ago

    Sunshine Coast, Australia beBeeCivilDrafting Full time $68,000 - $97,000

    Civil Drafting SpecialistWe are seeking a skilled Civil Drafting Specialist to produce detailed technical drawings for civil engineering projects using CAD software.

  • Ctp Technical Claims Specialist

    6 days ago

    Sunshine Coast, Australia Youi Pty Ltd Full time

    **Purpose of the role** The CTP Technical Claims Specialist oversees Youi’s CTP claims portfolio, ensuring sound technical decisions, compliance with legislation, and best practice in injury claims. Working closely with our third-party provider, the role involves reviewing complex claims, guiding strategy, supporting dispute resolution, coaching staff,...

  • Technical Support Representative

    2 weeks ago

    West Melbourne, Australia StarRez Full time

    StarRez is the global leader in student housing and conference software with over 1,300 customers worldwide. We are expanding and seeking a motivated and customer oriented Technical Support Representative to join our Melbourne based Support team. We are searching for talented tech-loving team players who want to positively impact millions of residents’...