Orientation Guide Hsp

Settlement Support and Community Care | Footscray | Casual
- Multiple Casual positions available based at our Footscray location
- Fluency in the following languages is essential: Dari & Pashto OR Somali & Swahili
- Hourly rate is $33.96 + 11.5% super
- Other benefits include:

- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Flare Employee Discounts Program
- Employee Assistance Program (EAP)

**About the role**:
Proactively engage, guide and support clients to achieve orientation outcomes, through the delivery of the Orientation Program and assessment of client competencies.

**To be considered for this role, you will be able to demonstrate the following key selection criteria**:

- Fluency in the community language(s) listed above
- A current valid Working with Children Check (Employee) for Victoria
- Excellent communication and presentation skills
- Excellent interpersonal skills, including working with clients from a strengths-based approach
- Demonstrated capacity to respond flexibly to changing program requirements and individual client needs
- Excellent time management and organisational skills
- Demonstrate a high level of professionalism appropriate to the requirements of the role
- Understanding of settlement issues and sound knowledge of services relevant to newly arrived communities
- Demonstrated commitment to team work
- Demonstrated ability to maintain good working relationships with a range of stakeholders
- Demonstrated ability to deliver information in multi-lingual environments and working with bi-lingual staff and interpreters
- Demonstrated capacity to work independently, be highly accountable, as well as being able to work collaboratively and cooperatively as part of a diverse team in a busy environment
- Understands and acts on the benefits of working across a number of different programs in an integrated service model
- Sound IT skills and confidence utilising digital resources
- Experience meeting strict program, regulations and standards requirements
- Demonstrated commitment to values of integrity, reliability, teamwork and professionalism consistent with the AMES Australia Vision and Mission
- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights