Residence Manager
6 days ago
BlueCross Quality Aged Care
- Leadership Opportunity
- South East Melbourne - Oakleigh location
At BlueCross, we aspire to create a ‘new age of living’. Our proud and dedicated team strives to deliver this vision across our 32 residences located in metropolitan and regional Victoria.
**Are you ready to join our team?**
Reporting to General Manager Operations, we are inviting interest from exceptional people who can drive efficiencies across the workplace and ensure our residents and our workforce are fully supported.
This role will be heading our
**residence in Oakleigh**. It is a fantastic Facility with a well-established and collaborative team environment
**Skills Required**:
- Demonstrated understanding of quality management systems
- Previous experience in the recruitment of staff, rostering and performance management
- Highly organized - demonstrates can manage own responsibilities and priorities and assist others to do the same.
- Previous experience in building and maintaining a team
- Proven ability to manage to a financial budget and ensure overall profit result is achieved
- Proven ability to manage conflict situations
- Demonstrated high level of Computer literacy - particularly Outlook, Word, Excel
- Ability to provide staff training and coaching
**Desirable**
- Experience in aged care management, preferably in residential setting
- Nurse Division 1 with current registration
- Tertiary qualifications in Gerontology and / or Business Management
**Key accountabilities**
- Ensure outstanding resident care is consistently delivered in line with BlueCross and customer expectations
- Marketing of residence within the local community and referrer network
- External contractor service management to ensure service standards are met (including but not limited to; gardening, physiotherapy, pharmacy)
- Roster management/optimization
- Budget planning, management and delivery - with particular focus on Occupancy, funding income and staff management (Agency useage)
- Revenue growth - with emphasis on the marketing and advocacy of an Additional Service Package that provides a strong value proposition for consumers
- Work with the Client Services team, referrers and the local community to ensure the residence is offering a service that people wish to access
- Participate in company meetings, reviews, training, special projects and/or activities as requested
- Staff management and development - with particular focus on the STARFish Principles
If this describes you, then be part of the BlueCross mission to truly make a difference in the lives of our residents and families.
**We offer**
- High level of support from the BlueCross corporate team
- Competitive salary package with excellent leadership support
- 5 weeks annual leave
- Career development pathways
- Employee discounts with many top Australian Brands
BlueCross provides exceptional person-centred care and services to our culturally, linguistically and socially diverse consumers. This is achieved by having a workforce that values and respects diversity in thought and experience in our teams. Accordingly, BlueCross is committed to embracing diversity in our teams and ensuring our workplace is culturally safe, inclusive and equitable.
- “BlueCross values the health and safety of all of our people. As such, a condition of your employment is that you may be required to participate in vaccination programs as determined by BlueCross”_
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