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5 days ago
**The Program Officer key responsibilities are**:
- Participate in relevant end to end procurement practices as they relate to regional operations to ensure quality responsive service within legislative and regulatory frameworks.
- Establish, negotiate and manage contracts with suppliers within a human services environment.
- Build and maintain productive and respectful working relationships with a diverse range of suppliers to ensure a quality responsive service is delivered to our vulnerable clients.
- Provide advice and information to suppliers and departmental staff regarding investment specifications, quality assurance systems and accountability requirements.
- Monitor service delivery by suppliers and/or licensed organisations to ensure compliance with contracts, program guidelines, legislation and other departmental requirements.
- Monitor individual care services covered by a licence and undertake inspections.
- Identify, monitor and implement remedial action to improve supplier performance and recognise when issues need to be escalated.
- Negotiate renewal, variations and ending of contracts with suppliers.
- Work collaboratively with key internal business areas to ensure value and quality of service delivery.
- Professionally represent the department at forums with key stakeholders and suppliers.
- Prepare briefs, plans, quotes, correspondence and other departmental reports in a timely and professional manner, consistent with departmental guidelines.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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