Workplace Ambassador

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

**What this opportunity involves**:
As the Workplace Ambassador, you will be pivotal in delivering an authentic service experience which will enhance the relationship between JLL, our clients and their guests.

Being the first point of contact at reception, your warm and welcoming nature will provide genuine hospitality and thoughtful service to all relevant stakeholders. As a thorough administrator, you will maintain smooth operation of the reception and execute all tasks to a high, professional standard.

**An Overview of the role**:
Provide leadership and be a key point of contact to the Workplace Services team members

Coordinate staff activities with the wider JLL team

Assess workplace requirements in a dynamic environment and allocate tasks to team members

Oversee the appointment of casual and temporary staff to cover positions as needed

Approve timesheets and maintain attendance records and rosters

Ensure adherence to JLL Workplace Health & Safety requirements as well as those of the client

Actively encourage an environment which supports teamwork, co-operation and excellence across the Workplace Services Team and identify opportunities for improvement

Maintain the provision of client service standards to established policy

**Sounds like you? This is what we are looking for**:
Warm and welcoming nature with a passion for creating lasting impressions

Highly confident communicator and strong interpersonal skills

Strong administrative skills with the ability to manage competing priorities and deliver services to a high degree of quality

Prior experience in managing meeting room services is advantageous

Proficient user of Microsoft Office suite

**What you can expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.