
Claims Liaison Officer
2 weeks ago
**Description**:
Are you ready to grow your career in Insurance?
Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with
We have multiple Claims Liaison Officer positions to commence on 4th August & 25th August. You’ll receive comprehensive training in the office (approx. 8 - 12 weeks) and then have the flexibility of working from home 5 days a fortnight.
So, what’s the job?
You’ll be the first point of contact with our customers (mainly via phone) to ensure an efficient and positive claims process
You’ll be responsible for assisting with the management of the 3rd Party Service Providers and Claims Payment processes
You’ll oversee administrative tasks relating to an onshore portfolio for specific partners
You’ll complete payment audit functions including liaising with Providers, Internal and External Stakeholders, reconciliation of accounts and determining case coverage
You’ll act as the primary contact point for administrative-level escalations and claims, ensuring turnaround and processing in alignment with GICOP and AFCA legislation
And what are we looking for?
You’ll have a passion for providing leading customer service
You’ll have strong communication skills with the ability to both build rapport and have difficult conversations with stakeholders as required
You’ll have proven experience in a similar role eg administration, financial auditing, claims, customer service
You’ll have the ability to detect and observe patterns
You’ll ideally possess a strong understanding of insurances processes and legislation
So, why choose us?
We value optimism, caring, togetherness, reliability and determination.
**We have more than 1500 employees worldwide**: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 5 days in the office per fortnight.
Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business
Take the time you need. For you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme.
Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance. We also offer great discounts through our extensive travel partnerships so start planning for your next trip today
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
To learn more about working at Zurich Cover-More, check out our careers and benefits page
-
Claims Liaison Officer
2 weeks ago
Brisbane, Queensland, Australia Zurich Cover-More Full time $60,000 - $100,000 per yearJob Type: Permanent - Full TimeLocation: Brisbane, QueenslandJob Category: Insurance & SuperannuationJob DescriptionAre you ready to grow your career in Insurance?Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller's journey, to keep them safe and help them out if something goes wrong. We are...
-
Claims Officer
2 weeks ago
Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time $60,000 - $80,000 per yearAs a Claims Officer, you will be responsible for triaging incoming Claims. You'll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement.This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered Loss...
-
Claims Consultants
3 days ago
Brisbane, Australia The Andersen Partnership Full timeCareer progression - choose your own path - Competitive salary based on experience - Temp & Permanent positions We are partnered with a number of respected and established boutique, national and global Insurance firms around Brisbane who are looking to grow their teams with experienced Claims professionals. These are full time positions close to public...
-
Liaison Officer
2 weeks ago
Brisbane, Queensland, Australia Ausadvent Care Full time $60,000 - $90,000 per yearLiaison OfficerAbout UsAt Ausladvent Care, we're on a mission to empower individuals living with disability across Queensland to live with purpose, dignity, and independence. Whether it's through accommodation, daily supports, or community participation, we bring heart, commitment, and excellence to everything we do.We're now looking for a Liaison...
-
Claims Officer
1 week ago
Brisbane, Australia QBE Insurance Group Limited Full timeClaims Officer **Primary Details** Time Type: Full time Worker Type: Employee Deliver superior claims service to customers in the Casualty and Specialty classes. Execute superior claims management including determining policy coverage, investigating, evaluating and negotiating claims, and engaging with specialist suppliers and stakeholders. **Claims...
-
Claims Officer
2 weeks ago
Brisbane, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Deliver superior claims service to customers in the Casualty and Specialty classes. Execute superior claims management including determining policy coverage, investigating, evaluating and negotiating claims, and engaging with specialist suppliers and stakeholders. Claims Officer - QLD...
-
Claims Officer
1 day ago
Brisbane, Queensland, Australia Austbrokers Comsure Full time $60,000 - $90,000 per yearAbout the role We are seeking a driven and detail-oriented Claims Officer to join our dynamic team at Austbrokers Comsure in Brisbane. In this full-time position, you will play a crucial role in processing and managing insurance claims, ensuring our clients receive prompt and efficient service. With a focus on providing exceptional customer experience, this...
-
Departmental Liaison Officer
3 days ago
Brisbane, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full timeKey responsibilities of this role - Provide an efficient and effective administrative linkage between the department and the Minister's Office so as to ensure the provision and flow of high quality, accurate and relevant information. Provide quality liaison support to the Minister, Director-General and other senior managers, ensuring that they are provided...
-
Departmental Liaison Officer
1 day ago
Brisbane, Australia Environment and Science Full timeAs a Department Liaison Officer., you will facilitate communication and liaison between the Office of the Minister for the Environment and the Great Barrier Reef and Minister for Science and Youth Affairs and the portfolio Department of Environment and Science. You will support the development and monitoring of efficient administrative systems between the...
-
Claims Officers
1 day ago
Brisbane, Queensland, Australia Blake Oliver Full time $60,000 - $90,000 per yearBlake Oliver Recruitment is seeking applications for Claims Officer positions with a leading insurance company. This organisation is expanding one of their Brisbane based claims teams and can offer the roles on a contract or permanent basis. We are seeking customer orientated applicants with property claims experience who enjoy working in a fast-paced...