Manager, Consumer Operating Office

**Manager, Consumer Operating Office (55735)**
- Permanent Full time
- Sydney Location
- Hybrid working modelSupport the Director in meeting management reporting requirements.

**How will I help?**

The Finance Manager role is a business partnering position focused on remediation provisions and payments across the Consumer and Business & Wealth Divisions. This includes conduct reporting and ASX half-year obligations.

For the Consumer Division, the role also involves month end expense management including improving productivity and enhancing automation across the COO business unit to assist with month-end processes, forecasting, target setting, and providing value-added insights.

Support the Head of Finance to deliver insights and advice for better business performance outcomes. And collaborate with Directors & Senior Managers in COO and GEM Finance to understand business performance and remediation.

**Key responsibilities will include**:
**Partnering & Relationships**:

- Build strong relationships with remediation delivery teams and senior finance stakeholders.
- Ensure the business remains productive, efficient, and compliant with regulatory requirements.
- Collaborate with the Group Expense Management (GEM) team and accounting colleagues.

**Reporting, Forecasting & Insight**:

- Ensure the integrity of monthly financial results and remediation provision and payments.
- Assist in producing timely, accurate, and insightful monthly management reports.
- Provide insights and advice on actual performance against plans and forecasts.
- Challenge business assumptions used for forecasting to ensure robust outcomes.
- Conduct ad-hoc analysis and resolve issues identified from reviews.

**Strategy, Performance & Projects**:

- Provide ad-hoc analysis on the financial performance of the COO Business.
- Assist in delivering finance transformation initiatives and ad-hoc finance projects.
- Facilitate continuous improvement through re-engineering initiatives and problem resolution.

**People & Development**:

- Prepare and implement a development plan to expand professional and personal capabilities.
- Participate in team building and networking initiatives.Supervise junior GEM team members and provide ad-hoc assistance as needed.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

**Skills and Expertise**:

- Tertiary qualifications in an appropriate discipline.
- Professional qualifications (CA, CPA, CFA) are desirable.
- Strong analytical and problem-solving skills.
- Ability to partner with business stakeholders to deliver strategic initiatives.
- Knowledge of reporting and operational processes, accounting practices within the finance industry.
- Proficiency in Microsoft Tools (Word, PowerPoint, Excel), TM1, Oracle General Ledger, and ideally SQL, and PowerBI.

**Personal Attributes**:

- Strong analytical and problem-solving skills.
- Ability to build effective relationships and assimilate information quickly.
- Driven to deliver the best possible results for the organisation.
- Demonstrates drive, initiative, flexibility, and resilience.
- Builds and sustains strong working relationships with team members.Recognises own strengths and areas for development.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

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