Program Lead Ndis Support Coordinator

Salary:

- $94,900 - $99,094 Inc super + Sal Packaging
- Location:

- St Kilda
- Documentation:

- Employment Type:

- PP - Part-time Permanent
- Department:

- NDIS Support

As the Program Lead - NDIS Support Coordinator, you will drive the vision and strategy of our Support Coordination team, ensuring the delivery of exceptional, client-centered services that empower individuals to achieve their goals under the NDIS framework. This dynamic leadership role combines operational oversight, program development, and team management, positioning you as a key leader within Better Health Network.

You will lead a dedicated team of Support Coordinators, fostering a positive and high-performing culture while maintaining a focus on quality, compliance, and innovative service delivery. With a blend of strategic thinking and hands-on management, you will support the achievement of client outcomes, program growth, and adherence to industry best practices. Your ability to engage stakeholders, monitor program performance, and champion continuous improvement will play a vital role in enhancing the lives of clients, their families, and the broader community.

**Why Join Us?**
- Make a Difference: Lead a team delivering life-changing NDIS Support Coordination services.
- Inclusive Culture: Work with a progressive organization that celebrates diversity, including LGBTI+ communities.
- Professional Growth: Thrive in a role that offers challenges, collaboration, and opportunities to innovate.
- Work-Life Balance: Enjoy flexible working arrangements in a supportive and dynamic environment.

**Your Role**

As Program Lead - NDIS Support Coordinator, you will:

- Inspire Excellence: Lead and mentor a high-performing team of NDIS Support Coordinators to deliver exceptional outcomes for clients.
- Drive Strategy: Collaborate with the Program Manager to implement strategic initiatives and optimize service delivery.
- Empower Clients: Oversee support coordination services, ensuring clients achieve their goals and maximize their NDIS plans.
- Foster Relationships: Build and maintain strong partnerships with clients, carers, stakeholders, and industry bodies.
- Champion Growth: Identify and implement opportunities for program development and expansion.

**About You**

You’re a natural leader with a passion for making a tangible impact in the disability sector. You have:

- Relevant tertiary qualifications in health (e.g., Social Work, Psychology, Occupational Therapy) and/or significant leadership experience.
- Expertise in the NDIS framework, disability services, and client-centered care.
- Proven ability to manage multidisciplinary teams, drive program outcomes, and foster a positive team culture.
- Strong interpersonal and communication skills, with a knack for building relationships and inspiring others.
- A commitment to equity, inclusion, and the Social Model of Health.

**What We Offer**
- Diverse Work Environment: Be part of a team that values respect, accountability, collaboration, and courage.
- Ongoing Development: Access professional training and development opportunities.
- Supportive Leadership: Work alongside a passionate and experienced leadership team.
- NFP tax
- free salary packaging amount up to $18,550 per annum to use tax free towards mortgage, rent, credit card, school fees and groceries.
- Work life balance friendly leave
- parental leave, purchased leave & leave loading.
- Work 0.8 FTE over 5 days or 4 full dates.
- Working with in a multidisciplinary community health.
- Tram stops right outside.
- Networking opportunities across our network and expanding network.
- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most

**How to Apply**

**Why Join BHN?**

At Better Health Network, you’ll be part of a forward-thinking organisation with over 800 employees across 22 locations. BHN is committed to delivering high-quality, person-centered services that promote health and wellbeing for all.

We value **Accountability, Collaboration, Respect, and Courage**, and we strive to create an inclusive environment that welcomes people from all backgrounds, including those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI+ communities.

Please note that prior to any commencement of employment, pre-employment checks must be complete. These will include reference checking, a national criminal history and right to work check, and a working with children check.

For further information, please contact:
**Join Us. Lead Change. Empower Lives.