Risk Manager

**Help people create their tomorrow, while you create yours**

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 175 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

**How will you make an impact**

This role within the First Line Risk team supports AMP Bank’s Lending and Everyday Banking Division. As a Risk Manager you are a trusted advisor to the Bank teams, helping embed risk frameworks and uplift risk maturity across the Bank. Some of your responsibilities may include;
- Risk assessment: Facilitate risk profiling workshops and lead the documentation of risk assessments across business processes and change initiatives, ensuring risks are identified, evaluated and mitigated effectively.
- Risk in Change: Work collaboratively with the Bank Value Stream to support change initiatives, ensuring risks are identified early and controls are embedded by design in new processes and systems. Be able to identify and recommend process improvements and changes that are within risk appetite.
- Control testing: Conduct regular control testing of the Bank’s Key Control Framework to provide assurance that controls are effectively designed and operating as intended.
- Risk event and issue management: Support the investigation and remediation of operational risk events, ensuring correct identification of root cause and identifying trends for continuous improvement.
- Material Service Providers risk profiles: Conduct and be involved in undertaking outsourcing risk assessments to understand the risk associated with the Bank’s Material Service Providers and meet sourcing requirements.
- Business continuity: Support the maintenance of business continuity requirements to ensure the business can maintain resilience in times of disruption, including facilitate scenario testing, lead review and update of continuity plans.
- Training and awareness: Support the uplift of risk culture for the whole of AMP Bank by delivering targeted training and education sessions to Bank teams. This education ensures that employees at all levels have a clear understanding of their role in managing risks effectively.
- Reporting and trend analysis: Contribute to effective risk governance by managing and contributing to risk reporting for Risk Committees. Prepare and deliver timely, accurate and insightful dashboards to senior management, including the use of trend analysis to identify emerging risks and patterns across risk events and control failures to inform proactive risk mitigation approaches.

**What you will bring to the role**
- Previous experience working in operational risk, internal/external audit or an assurance role, ideally within the banking or financial services industry
- Understanding and experience of risk management, including operational risk activities, controls testing, risk assessment methodologies and risk advisory
- Proficiency in the use of risk management platforms for risk event/incident management, controls testing and risk profiles
- Ability to constructively challenge, consult and advise, whilst maintaining excellent relationships across a broad range of stakeholders.
- Advocate for our customers and their experiences by providing and acting on feedback on what is and is not working
- Understanding of banking and legislative requirements, including CPS 230

**Why we think you’ll love working at AMP**

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on - better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work.

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work.

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.

**We believe in the power of inclusion and diversity**

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged but also leads to better connectio