Club Manager

4 days ago

Redbank Plains, Australia MyFirstGym Full time

**About My First Gym**

‘My First Gym’, is Australia’s fastest growing fitness movement for kids aged from 7 months to 15 years. ‘My First Gym’ has proven to be loved by kids and families alike.

**About the role of Club Manager**

The position is a business and people leadership role responsible for the overall performance of the Gym. This includes building a positive member experience, quality member service and providing a premium kids fitness offering.

**Key responsibilities**
- Create a club based value proposition that increases the visitation frequency of members and positively impacts the overall member retention of the gym
- As the primary driver of the sales acquisition strategy you are responsible for achieving the sales goals and targets
- Take full ownership in proactively attracting and recruiting quality staff who share the same values of MyFirstGym
- Create a high performance staff environment that delivers excellence in work, professionalism, maturity and personal standards at all times
- Develop, reward and retain all staff through effective performance management and performance reviews
- Build a gym culture that focuses on quality member experience by leading by example and demonstrating first class member service
- Ensure that all parts of the gym meet the high level of cleaning standards to contribute to a positive member experience at all times
- Ensure that member related issues are resolved urgently and in a manner consistent with the mission, vision and values of the company

**Benefits and perks**
- Work directly with the Club Franchisee as well as being supported by the Area Manager and 'MyFirstGym' Support team
- Career opportunities along with growth and development in a rapidly growing organisation

**Skills and experience required**
- Experience in managing people in a fast paced and goal orientated business environment
- A proven track record in direct sales and sales management, meeting KPI and sales targets from a weekly to quarterly basis
- Strong time management skills with the ability to prioritise
- Ability to work well under pressure in a busy environment
- Strong member / customer management experience
- Excellent leadership skills, with the ability to lead by example
- Ability to build and create a strong community culture within an organisation.
- Experienced in supporting coaches/staff members
- Computer literacy
- Ability to work independently and/or as part of a team
- Sound decision making and ability to multi task
- Administrative duties

Pay: $60,000.00 - $65,000.00 per year

Schedule:

- Afternoon shift
- Day shift
- Weekend availability

Work Authorisation:

- Australia (preferred)

Work Location: In person

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